Question about SanDisk Sansa e250 MP3 Player

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Sansa problem After about a week of having music on my sansa e250, I started getting a message on every song I loaded from rhapsody saying that I needed to synchronize to continue music subscription. When I tried to delete songs from my mp3 player and place them back on, I got an error from rhapsody saying that there was a problem obtaining the devices certificate.

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Re: Sansa problem - SanDisk Sansa e250 MP3 Player MP3 & Digital Media Players

Renew Rhapsody sub and resync

Posted on May 26, 2008

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To sync music you have to first open the Rhapsody music player (If you don't have Rhapsody you have to download it fom the Sansa disk or you cannot add music). From there you can drag the songs you want from your library onto the icon in the list on the left that says "Sansa e250". On that screen there is a bar at the bottom that tells you how much space is left on your Sansa.

Hope this helps!

Jun 05, 2009 | SanDisk Sansa e250 MP3 Player

1 Answer

Sansa e250

You have to refresh the synchronization with Windows Media Player every 30 days or so. Normally this message only appears for Rhapsody-downloaded tracks, nut Microsoft now requires that you sync the device every so often just to make sure any wma files have the correct license on them. Convert those songs to Mp3 format, and you will not have any problems like this one.

Jun 15, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

My sansa e250

hey smart ones(sarcasm) why dont u just buy the Sansa e250v2

its pretty much the same thing, just without rhapsody, thats how me and my friends are, i bought the one with rhapsody features(Sansa e250R) so i can play the songs that i bought and get free music channels for it, where my friend on the other hand has the Sansa e250v2 without rhapsody, u can still use rhapsody but u cant get free music channels for it, or u could also download best buy music manager or rhapsody and set up a free 31-day account for it to stop saying that for a while, plus if u got ur Sansa e250R from Best Buy, they can replace it, or trade u the sansa that u have with the rhapsody-free one(without rhapsody)

Feb 01, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Sansa e250

That means you will need to transfer one track to your device from rhapsody..the songs you have from rhapsody has a license in them...the licenses get renew every month..that means if you discontinue your service, you are not going to be able to play those songs...just try to transfer one track from rhapsody to your device and that will solve your problems...

Dec 31, 2007 | SanDisk Sansa e250 MP3 Player

1 Answer

Sansa e250 sync and rhapsody -- ugh

the Walmart songs should be usable, but the old Rhapsody songs will have to be reloaded, or your Rhapsody sub will have to be renewed.

Dec 12, 2007 | SanDisk Sansa e250 MP3 Player

1 Answer

Sansa e250 keeps freezing

If you're checking that its empty in your rhapsody program, you might want to click on My Computer and then click on your Sansa mp3 player and then go into music files and delete everything. If u want to delete everything, including videos and pictures, you can go into your rhapsody account, plug in your mp3 player and right click, scroll down and click on "format" this will hopefully delete everything on your mp3 player...if u don't apply to any of these, well....sorry i don't know how to help.

Dec 08, 2007 | SanDisk Sansa e250 MP3 Player

1 Answer

Will eventually lose songs downloaded?

Okay, here's what i've encountered:  songs that I downloaded on rhapsody, without purchasing, only lasted about 7-10 days unless i reconnected.  once my trial period ended, i lost all the songs.  songs that i've purchased i've had no trouble (although if you load them to the sansa immediately after download, you may get the same message.  its best to wait at least 24 hours).  good luck

Oct 20, 2007 | SanDisk Sansa e250 MP3 Player

1 Answer

Skipping tracks

Well you can go to the music folder for you mp3 player (just go to my computer and click on the sansa thing) and then delete off the songs that don't work and add them again.

Aug 10, 2007 | SanDisk Sansa e250 MP3 Player

1 Answer


Hi tooky. Getting a "Bad Track" message on the E250 may be an indication of memory corruption, music file corruption, or outdated subscription/license info. One solution would be to format your player in Windows Media Player (version 10 or 11): 1. Make sure your player is in MTP mode by navigating the menu as follows: Menu > Settings > USB Mode You would get a choice of "MTP" or "MSC". Please select "MTP". If your player is an "E250 Rhapsody series" player, select "Plays for Sure". 2. Plug your player to your PC and run Windows Media Player. Click on the "Sync" tab and make sure the E250 is listed. Look for the "Format" button (it would look like a "pencil" on Windows Media Player 10) and click on it. Follow the on-screen prompt. 3. Re-load your songs by either copying/pasting your songs to the player or by using Windows Media Player's "Synchronization" feature. You could also format the player while in "MSC" or "Rhapsody" mode by browsing the player in Explorer, right-clicking the drive letter corresponding to the player, then select "Format". Follow the on-screen prompts Another solution would be to update the firmware of your player by downloading the Sansa Firmware Updater using this link from the SanDisk website (instructions are found on this site as well): For standard E250 or E250R "Rhapsody Series": Make sure your player is set to MSC mode, or "Rhapsody" Mode The type of music file might also be the cause. If your music files are licensed, purchased or acquired via subscription, you may want to contact the provider for more info on how to re-download the music files. I hope this helps. There are other procedures available but these might actually make your player work normally again. Hoping for the best :)

Apr 25, 2007 | SanDisk Sansa e250 MP3 Player

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Wont upload music onto device!

hey, the same thing just started happening to mine. Let me know if u find a solution.

Jan 17, 2007 | SanDisk Sansa e250 MP3 Player

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