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Update the drivers and check, also try and use a lens cleaner on the drive and if the DVD does not read then the drive is faulty and must be replaced.Finally you can check this on another PC to confirm.
Does it read CD/DVDs fine? If so, the laser head for writing data to the discs may be defective. Also, keep in mind that when CD/DVD drivers start to fail, they may be able to read/write to CDs and not to DVDs or vice versa.
Otherwise, go to "Start" and right-click on "Computer" and select "Properties". Then, on the top left corner of the window, go to "Device Manager". Expand "Disk drives" and make sure there is no exclamation mark or question mark on the CD/DVD device. If there is, then either the driver software is missing/corrupt or the drive is defective. If no CD/DVD drive is listed, then it is not being recognized as being installed then check all of the cables to make sure nothing's loose, otherwise it is most likely defective.
if your cd wont read disk then maybe it got damage. you can change the drive let it repair.
Other method installing windows is to seek USB port DVD drive and then connect it boot the system using this external DVD drive.
method 2: You have to remove you have drive and attached to other pc using drive enclosure and then copy the installation disk to the drive. then boot you system if still boot and if not not then you have to boot using DOS base system. You can search documentation installaling XP using DOS command. you can search it in google.com.
1. system restore your laptop back to a date right before it stopped working.
2. take the cd drive out and then put it back in, then restart.
3. update new drivers for the cd drive
4. ensure your device is "enabled" under your hardware setting within control panel.
it,s one of 2 things.
1:) your recording MP3 to CD. Only recognised on a PC, or MP3 Player. The standard CD Format Is WAV.
If you burn with Nero. you should have a tickbox Which Says ( Normalise all audio Files )
2:) the disk is not finalised. Closed having written the T.O.C Table-Of Contents. this is to allow the reader viewing it, what is actually written on the disk.
yo wont know till ya put the original memory stick back in and then re format the hard drive and then re install the os program that the computer came with mate ..... its always a good idea to start from scratch in my book .....
Just check if the region code has not been locked.
If you cannot play DVD's at all, first clean the lens, then install a good DVD player like cyberlink etc and then try.
If the issue is related to Data DVD's as well, change the media that you are using, eg change the media type to Samsung, Sony and check.
Lemme know if it works.