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Jamming paper hi there when i photocopy the paper is jamming on a roller and a message appears F28 3 contact service department. I've tried turning the machine off and restarting - but it seems to jam in area 6 as marked on the diagram of my copier.

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  • gocab Dec 01, 2008

    Oops It is a Konica Danka 7022 copier.

  • gocab Dec 01, 2008

    Tried- removed paper however when I copy again same problem and message

  • gocab Dec 01, 2008

    Thank you - however the machine continues to jam even though I clear it (whole page) on roller.

  • gocab Dec 01, 2008

    Tried to do as suggested- however same problem. Help!

  • gocab Dec 01, 2008

    Konica Danka 7200

  • gocab Dec 01, 2008

    Sorry it is a konica danka 7022

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Hi,

If this does not fix your problem please dont rate me. Check the roller and allign it. Turn of the machine for couple of minutes then switch on the machine back. Try to photocopy.Post for mre details..Hope this could fix.Thank you...

Posted on Dec 01, 2008

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Could you tell us the make and model?

Posted on Dec 01, 2008


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This error has to do with the charging section. You can try turning off and on, but sorry, Gocab it is not something that can be resolved by an end-user. I am sure that there is someone locally that can work on the machine for you, even if it is out of warranty. Save your downtime and call a tech. Thnx.

Posted on Dec 01, 2008

  • taran_2005
    taran_2005 Dec 01, 2008

    hey, if u wanna give a shot :)



    f-28 codes deal with a corona unit arching.

    if its a f-28-1 its the charge corona on the drum unit. more than likely its a f-28-3 though which is a seperation corona arch. these models were notorious for the insulating material that transfers voltage from the machine, to the door then back to the corona would eventually break down and start casuing arching.

    what to look for, open the right side door and halfway down you will see a black peice of plastic sticking out that is attached by to screws. this needs to come off, but to get this off you will also need to remove the door opening bar. a total of 4 screws and you can have the black plastic peice in your hand. once off flip it over and open the back cover up. you will see 2 grey peicesof insulating material, one will be burnt the other will be fine. from here on it is up to you as to how you fix it. using an insulating tape that is cut to the opeing is an appropiate fix but it must be able to withstand high voltages. put it all back together and it should work.





    Thanx.

  • taran_2005
    taran_2005 Dec 07, 2008

    Is that issue resolved :(

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Yeah you have to open the copier where the area 6 is pointed in the diagram and clean the jam from there. the jam may be a piece of paper or a complete paper stucked there. some time u have to pull out the roller and tomer drum for such rectification.

Posted on Dec 01, 2008

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Try to remove the paper from the tray.Just open the front cover and try to take out cartridge in order to remove the paper. Machine will restart automatically.

Posted on Dec 01, 2008

  • Manoj Rout
    Manoj Rout Dec 01, 2008

    Can't you open your copier front cover, because for paper jam problems, you need to do it manually.

  • Manoj Rout
    Manoj Rout Dec 01, 2008

    Could you please check if you have put the paper properly, it could be because of paper alignment.

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