Question about Sharp MX-2700N Color Copier

1 Answer

Error code h4-01

Forgot to mention that the printer is a sharp mx-2700n, caN NOT ERASE ERROR MESSAGE....PLEASE HELP!

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  • info476 Dec 01, 2008

    what is sim 14?

  • info476 Dec 01, 2008

    Thankyou....this has not worked!..where is the thermostat/fuser located please?

  • info476 Dec 01, 2008

    Thankyou....this has not worked!..where is the thermostat/fuser located please?

  • info476 Dec 01, 2008

    Yes

  • info476 Dec 01, 2008

    Yes it did re-boot but within 4-5 mins the error message appears......machine is also asking for a new toner cartridge....could this be aiding the problem?

  • Anonymous Mar 17, 2014

    MX-2700n error code E7-02

  • Anonymous Mar 17, 2014

    PLease how do I service this code TK1??

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  • Contributor
  • 24 Answers

P * C * enter sim 14 press copy key then CA. Machine should reboot. if problem re-occurs your thermostat in the fuser has tripped

Posted on Dec 01, 2008

  • 3 more comments 
  • John Edwards Dec 01, 2008

    Sim is short for simulation (this is the diagnostic mode for the copier)

  • John Edwards Dec 01, 2008

    Sorry this is the exact process.

    Type in "p" "*" "C" " *" (that is p button, star button, p button, star button.) the machine will go into sim mode enter 14 then press execute which appears on the lcd and the yes to confirm, then press CA and the machine should turn off then back on again

  • John Edwards Dec 01, 2008

    Did the machine reboot when you put the code in and pressed the ca button?



    The fuser is in the right hand side door it is the very hot section. I would not attempt to fix this yourself.

  • John Edwards Dec 01, 2008


    Here is the H4-01 error from the sharp manual

    Trouble content The temperature does not reach the specified level

    within the specified time after turning on the power

    relay.

    Section PCU

    Case 1 Cause Thermistor trouble, heater lamp trouble, PCU PWB

    trouble, thermostat trouble, AC power source

    trouble, interlock switch trouble

    Check and

    remedy

    1) Use SIM5-2 to check blinking of the heater

    lamp.

    2) If it blinks normally, check the thermistor and

    the harness.

    Check the control PWB thermistor input

    circuit section.

    3) If it is not lighted, check for the heater lamp

    disconnection and the thermostat breakage.

    Check the interlock switch. Check the AC

    PWB and the PCU PWB lamp control circuit.

    4) Use SIM14 to cancel the trouble

  • John Edwards Dec 02, 2008

    Asking for a new toner cartridge doesn't affect the error code, but might cause a problem once you have fixed the H4-01 code. The main problem is that your copier is not reaching the required temperture in the allocated time, this is "usually" caused by either a blown lamp or a tripped thermostat.

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Use SIM14 to
cancel the trouble.

Entering the simulation mode
1) Copy mode key ON → Program key ON → Asterisk (*) key
ON → CLEAR key ON → Asterisk (*) key ON → Ready for input of a main code of simulation
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Hope that helps
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Use SIM14 to
cancel the trouble.

Entering the simulation mode
1) Copy mode key ON → Program key ON → Asterisk (*) key
ON → CLEAR key ON → Asterisk (*) key ON → Ready for
input of a main code of simulation
enter 14
accpet yes clear..
machine should restart.

To fix this you need to have the fusing unit looked at... could be various problems causing this , from bad paper to bad rollers?

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