Question about HP Media Center m7250n (ED842AA) PC Desktop

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Explore.exe, application error, memory could not be written

My computer has crashed two weeks ago; I have used HP (the hardware provider) recovering CD to do the full recovering that completely reinstalled the windows and other sw. Just one day, I received messages which I did receive them before that caused crash: Explore.exe Application error "The instruction at 0x77f16ad4 referenced memory at 0x77f16ad4 The memory could not be written" This happened when I use shift key in certain program such explore or outlook. Last time this happens for couple of weeks, and it getting more and more messages, then I click on close or it auto closed the programs. Then the PC stopped function, it could not do anything. I researched this problem online, seems like many people had the same problem but I could not find solution. I am afraid this will continue and my PC will crash again. I have seen this problem online but never seen anyone had solution. Microsoft support said it is the memory module problem. If that is the case, is there a hot fix or patch can do instead change hw? Please help!

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  • htut Dec 21, 2007

    cannot open explore.exe normally

  • Anonymous Jun 03, 2008

    I also have this problem.

    Dell inspiron 530S

    windows vista



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This is probably relating to explorer which is your desktop display for a specific programme. Explore as you say, or do you mean internet explorer, if so download updates for windows. It could also refer to a virus, so when you reinstalled did the recovery cd format the drive first then install or just install over the top of the original installation. If it did format first then it will not be virus. The system crash will be because the system is probably using up all the remaining memory.

Posted on Jan 26, 2007


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Posted on Jan 02, 2017


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Hello Mclauwers,
0x00000000 mean "Divide by zero error"
Divide by zero error A divide by zero is caused when a DIV instruction is executed and the divisor is 0. Memory corruption (or other hardware problems) or software failures can cause this.

To resolve this issue, use the appropriate method:
  • If either software or hardware can cause a particular trap, a debug is required to determine which is the cause. If you suspect a hardware problem, try the following hardware troubleshooting steps:
    1. Test the RAM in the computer by running the diagnostic software that is provided by the computer manufacturer. Replace any RAM that is reported as bad. Also, make sure that all the RAM in the computer is the same speed.
    2. Try removing or swapping out controllers, cards, or other peripherals.
    3. Try a different motherboard on the computer.
  • If you are over clocking the speed of your processor, set it back to the speed at which it is designed to run.
  • Check with the hardware vendor for any updated hardware drivers or BIOS updates, or both.
For more information on processor faults, consult an Intel processor reference manual.

Also use a system utility tool like RegInOut to fix registry & different operating system errors.

Jan 04, 2012 | HEWLETT-PACKARD t5740e WES7 4G2G WIFI TC

1 Answer

When System starts after booting system a screen appears describing "Explorer.exe Application Error" The instruction at "0x71ab664d" referenced memory at "0x71ab664d". The memory could not be "written" ....

Windows Explorer is crashing on start up.
It is possible to restore your computer to a previous good configuration.
here is a link to the instructions.
If your computer has a good restore point you will be good
If not you may have to restore using the windows disk and do a "Repair Installation" of the Operating System.
A repair installation will reload all the operating system files without wiping your data. And make sure you have a good Virus Software. Because it sounds like you got a virus in your machine or a nasty spyware.

Oct 03, 2010 | Computers & Internet

1 Answer

0x71ab664d reference

explorer. exe is a virus or spyware. install any spy ware remover you know on your system and scan the system to remove the malicious ware

Aug 08, 2009 | Microsoft Windows XP Professional

1 Answer

Explorer.exe Application error in Windows XP Professional SP2

hello ! what you should do put another HD then install XP the reason for this messages could be due to registry .

if you are getting the same messeges get another cd of XP


May 27, 2009 | Microsoft Windows XP Professional

1 Answer

Explorer.exe Application error

Hi bj_bhuvnesh,

 Whenever internet explorer crashed, you would see the overwritten message.The best option would be to upgrade the browser if you are not using IE 8. You can also copy or format and again install the windows. Create a back up and than format the drive in which you have installed windows files.
Check the below mentioned :-

Thanks for using Fixya.

Apr 26, 2009 | Microsoft Windows XP Professional

1 Answer

Explorer.exe - application error

Try the following to gather additional information.
Run a test on the hard drive(s) for any bad sectors via chkdsk
Run a memtest to verify the integrity of the physical memory. I would suggest the memtest via the Knoppix CD.
Look in the Windows Event Viewer, Application and System log for any possible resource contention issues or other system problems.

Dec 13, 2008 | HP Compaq ProLiant ML530 Server

1 Answer

I am unable to do anything on my computer

you got virus, and Trojan on your laptop.
need to go buy a good antivirus software. i.e. symantec, McAfee, etc..........
ask the sales person in the store.
scan the laptop.

Nov 14, 2008 | Toshiba Computers & Internet

1 Answer

Explorer.exe application error The instruction at "0x016e20588" referenced memory at "0x016e2088". The momory could not be "written".

You most likely have a virus or a corrupted HD. I suggest backing up all data, run a thorough anti-virus scan and reload your OS.

Nov 11, 2008 | HP Compaq ProLiant ML530 Server

1 Answer

Windows explorer has stopped working

Well if it continues to crash then theres a bigger problem
but a way to make it recover if the EXPLORER.EXE crashes is to hit

New task
Then type Explorer.exe and it should reload itsself and be back to normal
i also suggest running a scan with Ad Aware 2008 just in case wat u downloaded could by spyware

Oct 18, 2008 | Computers & Internet

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