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When sending a fax out, they are being recieved all black, our customers can not read them

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It sounds like you have a bad scanner block. Serious problem.

Posted on Dec 01, 2008

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Posted on Jan 02, 2017

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Can I send and receive faxes?


u need to have a modem that can send receive fax, then install faxing software in computer, install dell drivers then setup modem, and send recieve program, to send fax u scan n save then use fax program to use image sometimes it may scan and send at same time? read manual with program

Aug 22, 2015 | HP Photosmart 3210 Printer

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I am getting a white line down the entire page


Is it when u send or recieve faxes!If on sending(open the part where u put in the faxes to sent!U will see a big black roller and under that a small black one,undeer that a long strip of glass,make sure that there's no marks of any kind on the glass!If recieving it might be on the fax that is sending the fax!Good Luck!

Apr 26, 2010 | Canon FaxPhone L75 Plain Paper Laser

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Black pages on every fax I send


Is sounds like your exposure lamp is not coming on, put an original in the machine and make a copy, if you look where the original is coming out, you should be able to see a light illuminatig the original so the scanner can read the image. If this lamp is not coming on you will get a very dark to black image.
If it is just locked up is may be as easy as this. Turn off and unplug the machine for a couple of minutes, reconnect and power up the machine, make a copy. as the machins uses the same parts to copy you should see the result of your efforts.
If the copy look good, try a test fax to someone, and call them for confirmation.

If this doesn't fix the problem, then I suspect the exposure lamp unit has failed.

Hope this is of some help.

Apr 17, 2009 | Brother IntelliFAX 770 Plain Paper Thermal...

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Brother intellifax 4750e


if the copy comes out black and/or sends black the Contact Image Sensor in the scanner may be needed.
Hope that helps...

Jun 17, 2008 | Brother IntelliFAX 4750 Plain Paper Laser...

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Can't recieve fax


hello jimb 1
check the faq on here see if any guide Customer Support


riz.

May 13, 2008 | Lexmark X7350 All-In-One InkJet Printer

1 Answer

I have a hp all-in-one printer 3050. i can recieved fax ok but i can't send a proper fax as they recieve my fax black and dark and can't read fax i sent. i think it might be my fax setting on fax machine.


Hello cmcneill3

Does this happen w/ more than one recipient of your faxes?

If you haven't done so already, please, send a fax to a different recipient (one using a different machine to receive the fax on).

HERE is HPs information, downloads, etc. for your HP LaserJet All-In-One 3050.

I didn't find anything there that describes the issue your recipient is experiencing.

Please, use the All-In-One to make a copy of a document. How does the copy come out?

***************
Please, post back w/ your answers and any other information you might have (the more details you can provide the better) and we'll see if we can get this issue resolved or at least diagnosed for you.

Thank you
BJ
***************

Apr 05, 2008 | Office Equipment & Supplies

1 Answer

Can recieve well, sends all black


The scanner is not receiving light. That is either because paper is covering the scanner, or the scanner light source is not working. In this case, make sure the connections are in place, if so, replace the scanner.

Feb 26, 2008 | Brother IntelliFAX 1270E Plain Paper Fax

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