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When the cordless phone is in use the internet on the laptop cuts out can anyone help

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  • Dingette10 Dec 03, 2008

    Thank you


    I need to change phones


    Dingette10

  • lcrary Jan 08, 2009

    I know I have a frequency issue, but how do I change it?

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I recently had the same problem with my internet and cordless phone. I have a cable modem, hooked up to a router, to provide internet for laptop. My phone base for cordless was plugged into the same outlet, and sat next to the cable modem and router. When I moved the cordless phone base as far away from router as possible (6 ft for mine), the problem went away for me.

Posted on Apr 30, 2009

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Assuming you have DSL - Verify that you have a DSL filter in the phone line that leads to the base unit of the cordless phone.
Assuming your laptop connection is wireless - See if there is a frequency conflict with your wireless internet and the cordless phone.
If neither of these suggestions help, please reply with specific details regarding your internet connection (Cable/DSL) and the connection of the laptop

Posted on Dec 03, 2008

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