Question about Western Digital Passport WDXML800UE (WDXML800UETE) 80 GB Hard Drive

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WD Passport Elite 320 - won't install autobackup launcher

I think I originally posted this question in the wrong category, so forgive the repetition . .
I just bought the 320 GB Western Digital My Passport Elite and tried to install on my new HP laptop which runs Windows Vista-64. I tried to install the autobackup launcher. Now when I go to the "Anywhere Backup," I am getting an error message "MemeoBackup Launcher has stopped working." Is this an incompatability issue? I've tried troubleshooting for the past two hours. The troubleshooting steps on their website are too techincal for me, and I don't want to screw up my laptop with all of my work files on it. I'm lost. Can anyone explain this problem and solution in simple terms? SO FRUSTRATING!

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  • mhanno Feb 20, 2009

    Whenever I launch the sync application on my 250GB Passport hard drive I get a "has stopped working" error msg.

  • khuynh77 Mar 03, 2009

    I ran the setup....still "Error Starting WD Anywhere Backup Launcher" What else should I do? & also the MoiNet would not install on my Vista 64 laptop because it's for 32bit. Please help

  • Anonymous Mar 10, 2009

    I followed your solution fxrphoto, but still did not work. What should I do. I even reinstall the externarl hd, & still did not work



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I just spoke to WD is how to solve your problem:( I had the same problem and it works great now)
1. Connect your WD ext. drive.
2. Click open Computer.
3. Double click open the WD blue icon.
4. Double click open WD_Windows Tools.
5. Double click open WD drive manager.
6. Double click open the Setup icon for Vista 64 (the other icon
is for x86 windows)
run the setup and it will take care of your problem. enjoy!

Posted on Mar 01, 2009


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WD MyPassPort 320 GB partially dead after an attempt to make it Win8 recovery drive.

Maybe you can try to format it to see if you can get the space back. But one thing important is that you may need to backup your files first. If not, you may lose them. Or you may try some file recovery tool after you format your drive. This may be help, I've try it, workable. Hope it can help and hope you can get back your 320G back.

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You may have this posted in the wrong product category. Please select another category appropriate to the problem and re-post the problem so the correct expert will see and respond to the question..
This is for car and truck problems.
This post can't be removed or moved, please re-post the question in the correct product category. Thanks

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the beeps are post during post the very first work is done by the ram,all the memory in the ram is first transferred to the hard disk,and remains active untill turned off.
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If you used the WD software, I would recommend installing it on the destination computer if it's not already installed. Once the software is installed you will want to look for the retrieve tab. You normally have an option to retrieve all data to original directores, or you can manually select/choose the data you would like to recover.

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Cannot use backup launcher

I recommend you use WINDOWS EASY TRANSFER by downloading it from Microsoft and installing on your old computer, I will give you the link.
run the application.

I will post 2 links for you, one will be description of windows Easy Transfer and the other link will be the download page.

here are the links:


just click on both links and it will direct you to the site page.

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I reformatted the wd my passport hd. now my computer won't recognize it. I need the installation softare

Here is the WD page, pick your Passport type, on the next page download the software you need:
Select the software to download:

If I could be of further assistance, let me know. If it answers your post, please be kind to rate it.


I’m happy to assist further over the phone at

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Ibm t43, xp pro won't recognize my WD 320 passport

Well, that IBM is from 2004, the usb port and drivers is to old for the WD 320 who requries USB 2.0. Thats why your IBM dosent recognize it, your IBM getting wrong signal from the WD thrue the old usb port.
I dont think you gona make those items to work properly togher M8, sorry


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You will need to fix your computer, re-install the WD Sync software, and then synchronize. The files on your WD, using WD Sync, don't appear as regular files, rather a format unique to Sync.

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WD Passport Elite 320 - won't install autobackup launcher

The problems is this: at this point, Western Digital is not supporting Vista 64-bit with any of their related software. Granted, some things will still work while using the 32-bit version, but some won't, and the backup software is a prime example of the latter.

You might try downloading the latest version of the software from here:

Chances are, it will still barf, but it can't hurt to try it out. An alternative is to use another backup application; the one included with Vista ought to work. I wish I had better news, and believe me, as a user of both XP 64 and Vista 64, I feel your pain.



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