Question about Western Digital Passport WDXML800UE (WDXML800UETE) 80 GB Hard Drive
I think I originally posted this question in the wrong category, so forgive the repetition . .
I just bought the 320 GB Western Digital My Passport Elite and tried to install on my new HP laptop which runs Windows Vista-64. I tried to install the autobackup launcher. Now when I go to the "Anywhere Backup," I am getting an error message "MemeoBackup Launcher has stopped working." Is this an incompatability issue? I've tried troubleshooting for the past two hours. The troubleshooting steps on their website are too techincal for me, and I don't want to screw up my laptop with all of my work files on it. I'm lost. Can anyone explain this problem and solution in simple terms? SO FRUSTRATING!
I just spoke to WD support...here is how to solve your problem:( I had the same problem and it works great now)
1. Connect your WD ext. drive.
2. Click open Computer.
3. Double click open the WD blue icon.
4. Double click open WD_Windows Tools.
5. Double click open WD drive manager.
6. Double click open the Setup icon for Vista 64 (the other icon
is for x86 windows)
run the setup and it will take care of your problem. enjoy!
Posted on Mar 01, 2009
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