Question about Western Digital External USB 2.0 80 GB Hard Drive
I just bought the 320 GB Western Digital My Passport Elite and tried to install on my new HP laptop which runs Windows Vista-64. When trying to install the autobackup launcher, I am getting an error message "MemeoBackup Launcher has stopped working." Is this an incompatability issue? I've tried troubleshooting for the past two hours. The troubleshooting steps on their website are too techincal for me, and I don't want to screw up my laptop with all of my work files on it. I'm lost. Can anyone explain this problem and solution in simple terms? SO FRUSTRATING!
The problems is this: at this point, Western Digital is not supporting Vista 64-bit with any of their related software. Granted, some things will still work while using the 32-bit version, but some won't, and the backup software is a prime example of the latter.
You might try downloading the latest version of the software from here:
Chances are, it will still barf, but it can't hurt to try it out. An alternative is to use another backup application; the one included with Vista ought to work. I wish I had better news, and believe me, as a user of both XP 64 and Vista 64, I feel your pain.
Posted on Dec 01, 2008
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Posted on Jan 02, 2017
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