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With regards to your problem with the Rowe Ami 100 cd jukebox.
Do you have a manual, if not I suggest you buy a printer manual or one on CD and refer to the Programming and Installation section.
In order for the jukebox to know about the cd's that are installed in the jukebox it has to initialize all or the changed cd's that have been replaced within the jukebox.
Put the jukebox into the Service Mode (the service mode should appear on the display)
Type 3 to select the Initialize sub menu
Type 0 and full initialize will appear on the display
Press Popular to start the initialization
Place the jukebox service switch into the normal mode
Initiazation will take around 30 minutes to complete.