Question about Maytag Neptune MDE5500AY Electric Dryer

1 Answer

Dryer Drum Wont Rotate

I have Maytag Neptune front loading dryer and the drum does not rotate when the dryer comes on. The heater is working fine.

Posted by on

1 Answer

  • Level 1:

    An expert who has achieved level 1.

    Hot-Shot:

    An expert who has answered 20 questions.

    Corporal:

    An expert that hasĀ over 10 points.

    Mayor:

    An expert whose answer gotĀ voted for 2 times.

  • Contributor
  • 55 Answers

Did you check to see if the belt was not broke? if not possibly the motor went out.hope this helps

Posted on Dec 01, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Why does my Neptune moder number mce8000ayw dryer not tumble?


If the motor runs, but the drum doesn't rotate, check the belt, part # 341241. It's probably broken and off of the drum.

May 14, 2014 | Maytag Neptune MDE5500AY Electric Dryer

1 Answer

Maytag Neptune Electric Clothe Dryer Model MDE6700AZW Problem: Drum will not turn, no heat produced. When I start the cycle, there is one audible *click* sound and then nothing: no heat and no tumble....


Hi, If you are having problems with your gas dryer not heatingthe most common problem is that the ignitor goes bad. Even though it glowssometimes it is still not working properly. if you dryer is gas check out this gas no heat tip.... If you have an electric dryer, you can have many differentthings that can go wrong causing the dryer not to heat. check outthis electric no heat tip...

heatman101

Aug 09, 2011 | Maytag Neptune MDG9700A Gas Dryer

1 Answer

Maytag Neptune MDE3000AYW. The start button on my dryer went out. It tried to start and then died and smelled burnt. I am guessing the switch burned up. Any thoughts on how to fix it? Thanks


sounds like motor is in a bind see if you can rotate drum by hand if you cant then your belt is hung up,or a belt pully is bad,if drum turns freely,sound like motor is going bad

Jan 23, 2011 | Maytag Neptune MDE5500AY Electric Dryer

2 Answers

Maytag neptune dryer making banging noise on each rotation on the left side facing the front. its almost like a thumping noise what do i need to do please?


The drum baffle screw has unscrewed itself and the head is thumping against the inside top panel. Pull door, lift lid, rotate drum to find screw sticking out and tighten.

Aug 03, 2010 | Maytag MDE5500AYW Electric Dryer

1 Answer

Maytag Performance Drum wont rotate


if i remember right there is 2 phillips screws on the bottom....that should get the front off

Jun 26, 2009 | Maytag PYE2300AY Electric Dryer

1 Answer

Maytag dryer won't rotate after blower wheel replacement


Check the drive belt and belt tensioner. From the way you describe it, the belt is loose and with a load in the drum, it will not rotate due to belt slipping.

Jun 03, 2009 | Maytag Neptune MDE5500AY Electric Dryer

2 Answers

Maytag drum


If your dryer doesn't tumble, check these:

Belt
Motor
Door switch
Belt Dryers have a drive belt that turns the clothes drum. If the belt breaks, the drum stops rotating. Then you need to replace the belt, and often the idler pulley, because the pulley tends to wear out at the same time.

Click here for a belt installation diagram.

Motor If the dryer motor only hums when you press the Start button, the motor may be burned out. Here's how to test the dryer motor:

  • Remove the belt.

  • Check for obstructions in the blower fan housing.

  • Manually rotate the shaft of the motor.

If the motor is very stiff, or impossible to rotate manually, and the blower fan housing is clear, you need to replace the motor.

If the motor rotates freely, run the motor momentarily with the belt removed and the blower in place. If the motor runs fine with the belt removed, there may be a problem with the idler pulley or the clothes drum. Try to rotate the drum by hand. If it is very difficult to move, correct any problem with the rollers or pulley, and then reassemble the dryer and try it again.

If the motor hums but doesn't rotate on its own even with the belt removed--yet you can turn it freely by hand--you usually need to replace the motor or the motor start capacitor.

Door switch Your dryer can't operate at all if the door switch is defective. It's inside the dryer main housing near the door frame. Sometimes you need to raise or open the top or front of the dryer to reach the switch. If it's defective, you need to replace it.

Below is a link that will help you with parts and diagnostic procedures that are specifically tuned to your manufacturers data plate information.

http://www.repairclinic.com/SmartSearch/SmartSearch.aspx

If my assistance helped resolve this issue, please show your appreciation by rating how effective my advice was in resolving this issue.
Thank you,
Dave E. (Illeagle)

"Your satisfaction is my personal reward"

Jun 20, 2008 | Maytag Neptune MDE5500AY Electric Dryer

3 Answers

Loud noise


First, UNPLUG YOUR DRYER! Now open the dryer door and remove the 2 screws at the door hinges... remove the door and set aside, then remove the 2 screws opposite the hinges. Grasp the front panel near the top, just below the top panel and pull it toward you... do this on both sides. Tilt the panel forward then lift it off of the lower clips.

With the front panel gone, you'll see a 5/16" screw just below the top panel on both sides, top left and right. Remove these and the clips too... now you can lift the top panel like the hood of your car.

To gain further access, remove the 6 (3 on each side) screws holding the front drum support/blower vent panel, then set this aside.

If you want to remove the drum... first, take a flashlight and look closely at how the belt is routed around the idler pulley and the motor shaft. (You'll have to re-route it for reassembly.) Reach in there with both hands, with one hand rotate the spring loaded idler pulley back to release tension off the belt, then with the other hand remove the belt from the motor shaft. Now lift and pull the drum out the front of the cabinet.

Check to make sure the rollers in the back rotate freely. You can remove the rollers, buff the roller shafts with emery cloth, lube the shaft with light oil (like sewing machine oil) and reinstall the rollers. Lube the idler pulley also. Rotate the motor by hand and listen for the squeak you described.

Also check the front drum support panel you removed earlier. The drum rides on this as it rotates... As you are looking at the drum support from the drum side, inspect the 10 o'clock to the 2 o'clock area closely. If the glides (teflon) are worn it'll squeak when it rotates.

Hope this helps. Oh yeah! Almost forgot.... the belt won't squeak at all. It'll be the motor, rollers or drum glides.

Nov 02, 2007 | Maytag Neptune MDE5500AY Electric Dryer

Not finding what you are looking for?
Maytag Neptune MDE5500AY Electric Dryer Logo

Related Topics:

142 people viewed this question

Ask a Question

Usually answered in minutes!

Top Maytag Dryers Experts

Mike Cairns
Mike Cairns

Level 3 Expert

3053 Answers

Dan Webster
Dan Webster

Level 3 Expert

8147 Answers

Tim Whalen

Level 3 Expert

3056 Answers

Are you a Maytag Dryer Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...