Question about Epson Stylus CX6400 All-In-One InkJet Printer

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Epson cx6400. Red exlamation light is on and Printer error.

Cycled power and checked each ink cartridge. Checked for paper jams.
Display also says to contact customer service.

Any ideas as to what to check for now?

Thanks for your help.

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  • JodiBW Apr 13, 2009

    I'm having the [Printer error] message too. My son was hitting the buttons, nothing more than that, and I can't get it cleared by powering down. Could you provide me the software to reset the printer jacklee366?

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  • Epson Master
  • 541 Answers

This means the wast pad is full and the printer needs to be reset let me no if you need the software to reset dont forget to rate

thank you

Posted on Dec 01, 2008

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Technical Support line_dkblue.gif spacer.gif United States Phone Number:
(562)276-4382
Hours: Mon.- Fri. spacer.gif 6AM-6PM (PT) Canada Phone Number:
(905)709-3839 Hours: Mon.- Fri. spacer.gif 6AM-6PM (PT)

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Hi,

I just like to ask to where specifically you can see the red light. It will help us determine what cause the red light. To give you heads up as well, the Printer's LCD screen can help us determine what exactly the offline condition of the CX3200 is:


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