Question about Intel DG31PR Motherboard

2 Answers

MOBO intel DG31PR - OCZ 4gb dual channel - AUDIO problem.


Im trying to install 4gb ocz ram ( 2x 2gb dual channel) in my mobo. When i put the second ram bios recognize the 4gb. When i enter windows... and i try to play audio it says " NO AUDIO HARDWARE INSTALLED...".

And when i take back one of the ram's and i leave the pc only with 2gb, the audio hardware comes back.

plz. Help :)

Posted by on

  • 3 more comments 
  • Milol337 Dec 01, 2008

    Ok. Clarification.

    1. Im not trying to apply OC.
    2. I think the power supply is 550 or 650 watts
    3. the memorys are OCZ XTC SLI DDR2-800 (400 MHz) ( 2gb each)

    In have try to stick both of the memories in the other slot to see if the slot or one of the sticks is bad... but the problem only appears when i put both memories together in the mobo.

    :( help

  • maxy1313 Jan 01, 2009

    i had the same problem!!! with same board and ram..
    i've tried installing two 2 gbs rams and showed no audio device error message, but when i removed one of it, exchanged with 1 gb ram, audio is working!! that approve no bad chipset...

    i tried all those supposed keys, in vain

    please help

  • Frank Doll
    Frank Doll May 11, 2010

    Are you running SLI (2) video cards? If so, drop back to 1 card and see if this changes anythingNext thing to try. When the audio doesn't come on (both DIMMS inserted) check in Device Manager under the Sound section and see if there is a conflict with the driver. Is that the absolute only problem you have when both sticks are in? Does the BIOS report the correct amount of memory and that you are using dual channel when both sticks are inserted. Are the 2 sticks matched to each other for higher latency? (very common these days for performance, usually costs more than regular though). I say all this because I'm beginning to suspect a paging error or register conflict with your audio drivers. It appears that when in dual channel mode or double the GB's there are 2 devices claiming the same page frame and registers at the same time. (Interupt conflict). Go to the sound card's MFG and download the latest drivers for your model PC and OS, for the exact card if possible. Next, find the latest BIOS version for your MB and upgrade if need to. Try uninstalling the drivers and reinstall them with both sticks in. Try changing the IRQ for the sound card to another one. Say, IRQ5 to IRQ10. This sometimes helps. Using Windows drivers for your card tend to be general and conflicts can occur more often when using them. Try to use the MFG's driver instead of Windows' (found on their website) If you have 4 slots on the MB labeled Bank 0,1,2,3 etc.. move the sticks to another set of dual channel slots. See the MB's manual for this info.

    Hopefully, there is a solution to your issue in these actions you can take. I have tried to mention several things to try to resolve your issue. As you can see, it is not that easy to pin down some sure cure. I am assuming that your computer is in tip top shape of course. If none of these suggestions fail to resolve or at least change the problem, then maybe its time to get the machine to a shop to have the PS, Memory and MB electronically tested for failures.

  • Frank Doll
    Frank Doll May 11, 2010

    Are you overclocking this machine?

  • Howard Lester May 11, 2010

    What is the wattage of your power supply? What speed is the ram?Did you try each stick by itself in each slot?. You may have a bad stick.



2 Answers

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

I had had the same problem,
simply you can solve it by updating your bios setting :*%20XP%20Professional&lang=eng

install it , note you may need install the latest audio driver too:*%20XP%20Professional&lang=eng

good luck>>>

Posted on Jan 01, 2009

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert who has answered 20 questions.


    An expert that hasĀ over 10 points.


    An expert whose answer gotĀ voted for 2 times.

  • Expert
  • 69 Answers


This sounds to me that there is an interupt problem with your computer system. Take a look at the manaul that came with your computer at the time of purchase, it will have information on installing extra memory and setting up interrupts etc.

let me know how you get on.



Posted on Dec 01, 2008


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Why cant i get my 4x 2gb ddr2 800 to work on my asus p5qc mobo? it will run fine with just 4gb 2x ddr2 800 but when i add the other 2x ram i get black screen at boot

Be sure to check which slots you are putting them in, stay within the same colors as to which needs to be put in.

This may be why, looks like your using DDR2
DDR2 1066MHz DIMMs work only on the black slots for one DIMM per channel. Ensure to install the DDR2 1066MHz DIMMs ONLY on the BLACK slots!

This may be the case for all speeds of DDR2

Jul 16, 2011 | ASUS P5QC Motherboard - Intel P45, Socket...

1 Answer

My computer does not work with two 2GB RAMs

I think, one, out of the two is defected. Make pair with other memory or try changing the slots and vice versa. And for dual channel memory mode, you must installed two identical memory. I mean sizes and makes may different, but bandwidth should be identical to each other.

Jul 30, 2010 | Intel DG31PR Motherboard

1 Answer

Are OCZ PC3 1333 ddr3 1.65v memory compatible with

Intel's web site for the board has the following:

The Desktop Board supports the following memory:

  • Four 240-pin Double Data Rate 3 (DDR3) SDRAM Dual Inline Memory Module (DIMM) connectors with gold-plated contacts arranged in two channels
  • 1333/1066 MHz DDR3 SDRAM interface
  • Support for single- and dual-channel memory interleaving
  • Unbuffered, non-registered single- or double-sided DIMMs with a voltage rating of less than 1.6 V. Using a DIMM with a voltage rating higher than 1.6 V may damage the processor.
  • Non-ECC DDR3 memory
  • Serial Presence Detect (SPD) memory only
  • Up to 16 GB maximum total system memory
You need to contact TigerDirect and have them change out the memory for sticks that meet the above specs.

Jan 25, 2010 | Intel Computers & Internet

1 Answer

Which intel motherboard ( model detatil) is suitable for an intel dual core 2.6 Ghz processor?also what should be the capacity of ram that may suitably mathe the intel dual core 2.6 Ghz processor?

Assuming the CPU you have is an E5300 2.6 duo 45nm then use an LGA 775 mobo.

For Win XP / Vista run at LEAST 2gb (Preferably 4GB) Ensure the mobo specs are compatible with the type of ram also.

Dec 03, 2009 | Computers & Internet

1 Answer

Newly built system will not power up!

It seems like you have bad MOBO. I recently ordered all the stuff to build 2 new systems. Built the first one, no power, just like yours. Moved everything to the 2nd MOBO, everything worked. I did a RMA on the DOA MOBO. Got the new one and it fired right up. Sometimes you just get bad stuff.

Please don't forget to rate this solution.

Jun 09, 2009 | Gigabyte GA-8SQ800 Motherboard

1 Answer

Blue Screen Of Death

That would indicate that the hard drive is no good and either has a bad sector or needs to be replaced. Also before going out and buying yourself a new drive run the CHKDSK on the recovery console of the os disk. If that does not work trying reformatting. If it still does not work you will need to replace the drive.

Jan 15, 2009 | Microsoft Windows Vista Ultimate Edition

1 Answer

800MHz Dual Channel RAM on Intel D945GNT


Nov 30, 2008 | Intel Motherboard

2 Answers

Does OCZ Platinum 2GB ram work on Asus M3A32-MVP Deluxe/WiFi?

probably not , each motherboard has a certain setup for the ram slots , best to ask your computer parts store for the best ram for your motherboard , they can also give you a deal on used ram

Oct 06, 2008 | Computers & Internet

3 Answers

Problem with DG31PR while loading windows 2003 server with 4gb ram

You MUST run a 64 BIT if you want to run anything more than 3 Gb of ram ( such as windows xp 64 BIT , Vista 64 BIT , or even winows 2008 server 64 BIT ) Windows 2003 does NOT support 64 BIT ....

Jul 29, 2008 | Intel DG31PR Motherboard

Not finding what you are looking for?
Intel DG31PR Motherboard Logo

Related Topics:

356 people viewed this question

Ask a Question

Usually answered in minutes!

Top Intel Computers & Internet Experts

Alun Cox

Level 3 Expert

2678 Answers


Level 3 Expert

781 Answers


Level 2 Expert

73 Answers

Are you an Intel Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides