The telescopic wand on my Miele S5281 keeps collapsing, how can I fix it so it locks in place.

If it is a wand for an electric powerhead, it cant be fixed, must replace.

Take it to your local Miele dealer for repair or replacement

Take it to your local Miele dealer for repair.

ir your talking where the metal tube goes into the plastic opening on the right side, take a look into the plastic opening you will see about 5 little plastic seperaters they basically are there so when you put the wand back in it should fit like a groove type. my miele was having same problem and i realized you cant just put wand in any way, doing so could bend one of those plastic strips making it hard to connect it. one of them was bent on mine and i just carefully moved it back into place and now it locks great good luck

Hi Nina, it's Jack at Dyson.

Difficulty collapsing the wand can mean that the plastic handgrip section hasn't been correctly placed on the machine. When you replace the wand on the machine, make sure the handgrip section clips onto the main body and is down as far as it will go.

It's also a good idea to make sure that the hose isn't twisted, as a twisted hose can create resistance as you try to collapse the wand. Remove the wand again and allow the hose to untwist itself fully before attempting to replace the wand on the machine.

I'm confident these steps should resolve the issue, but if you would like some further guidance after you've given this a try, please give us a call on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

Hi There, you certainly can get a button repair kit the part number is 5780932.

You cant repair the motor but it is not too hard to replace the motor. I have made a video showing how to replace the motor on a miele S5311 which is a very similar machine. The part number for the Miele S5281 motor is 9271290

Hi there,

I'm sorry to hear you're having difficulty collapsing your DC11's telescopic wand. It should retract in one smooth action when you hold down the catch - if it seems to be jammed, it's probably best if you get in touch with us directly. One of our experts will be able to recommend the best course of action. You can call us free on 08002980298 (UK), or 1866MYDYSON (US). We'll look forward to hearing from you.

Kind regards,

Jack
Dyson Online Customer Support

These wands have a very small nub that locks them into place. They wear out very easily. You might have to replace the wand.

find a vac repair shop in your area or google VDTA and they can direct you