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Error code help

Hi Mike. You seem to know codes, so here goes. My Kenmore Elite top load (just 2 years old) was off, when suddenly it began beeping slow at first, and then almost frantically. I saw that it threw an error code....C9. I unplugged the machine in hopes of resetting it, but when I plugged it back it, there was a rather ominous spark. Waiting for the repairman to come Tuesday. Any clues or insight?

Thanks

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I assume this is the cabrio version not a calypso, (kenmore washers are whirlpools) C-9 is the last step of the diagnostic test. fault codes start with F or are a two letter code like Sd for over suds, dL Door Lock etc. I have noticed a spark also when plugging in some of these machines, but still worked fine. to see if there is a real code stored - use any one key other than power start and cancel while machine is off and press and hold for 4 secs release for 4 press for 4, release for 4, press for 4, release, you should see all lights come on. then after a few seconds if it has a code you should see it. press same key again and it should start diagnostic test- where it uses the C codes for steps. power and cancel should get you out this. for your code list there is a service book inside the machine on the front panel upper left side. (pop top lid up with putty knife). OR for all your whirlpool made products go to www.servicematters.com click technical reference, technical library, tech sheets/wiring diagrams enter model number (kenmore number after the "110.")
hope this helps
Mike

Posted on Dec 01, 2008

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