Question about JVC Cybercam GR-DX75 Mini DV Digital Camcorder
FAULT: DOES NOT GIVE PICTURE WHEN IN ANY MODE. initially OSD says 'lens cap on', then defaults to a blank screen with lots of icons on it & 'pause'. Record comes OSD when pressed, but can't tell if it records an image of even blankness. 'Cam Reset' doesn't fix the problem
Apparently this same problem exists on many different models. I have a JVC grd72u. I called JVC @ 800-252-5722. I selected the "Corrective Action Program" prompt from the automated attendent. I spoke to a customer service rep. They are aware of the problem and are fixing it for free, but only until 12/31/07. I suggest you call ASAP and get your name in the computer. If the problem is something besides the CCD sensor, they will call you with the estimate to repair.
Posted on Dec 28, 2007
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