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Re: when use water dispeser water comes out from behind...
No real "schematic" available showing how hte water lines are run, but illtell you that they start at teh rear of machine,incoming water, form there they travel to the water filter and into an opening under the refrig side. can be viewed by removing hte lower crisper(theres a holding tank) from ht tank goes back out nad heads for the door assy, so a simple trace of water lins will determine point of leak, usually a fiting or hte water lineitself has dry-rotted, in which case needs replacing, hter are no "hidden" lines with refrig, ohter then within the freezer door,and even that can be removed and replaced if ness.
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This means you have a cracked water line tube coming from the valve. The water valve will be in the rear near the compressor, likely made of blue plastic. If the fridge has an icemaker, there will be two fill tubes coming off of the valve, the water dispenser line will be the larger of the two... depending on the model, there will be a quick disconnect behind the kickplate below the freezer door, disconnect the water line there and replace that section back to the valve... Water Line 5210JA3004U
My name is Peter. I am a retired field service technician. I live in Baltimore, Maryland, USA., so the units will be in English not Metric.
There are several areas that need to be checked:
1.) In the top of the dispenser behind the frame your may have a drip proof tube. This is about a 1/4" diameter plastic tube with a bulb to collect drips. Sometimes the bulb cracks and leaks. This tube is replaceable, but should only be replaced by a skilled technician.
2.) OK, lets assume this is not the problem. So, lets look at the water dispenser solenoid valve. The spool in the valve collects calcium or particles from the water supply and does not completely seat, or the valve screen becomes plugged and you do not have enough water pressure to close the valve. This valve is behind the unit. After removing the lower back cover you will see two solenoid valves. The valve with the smaller plastic tubing feeds your ice maker, and the valve with the larger diameter plastic tube is your water dispenser water line. This you can replace your self if you are handy.
3.) You may have lost line pressure. It is not uncommon for the water shut off valve to deteriorate. The valve seat can become clogged restricting the supply water pressure. You need at least 60 PSI (Pounds Per Square Inch) to seat the valve.
Now, where is the problem?
If you have small ice cubes and a slow water flow you need to replace the water supply shut off valve.
If your ice cubes are normal size you do not have a water shut off valve problem and need to replace the water solenoid valve. If you are handy you can do this yourself.
This is based on a assumption you do not have a leak at the water bulb area on your plastic fill tube.
Sometimes the plastic tube is the door freezes. If you remove the front grill at the base of the refrigerator you should see a tubing disconnect.
these are fairly easy to disconnect either by unscrewing the plastic nut or pushing in on a ring around the tubing. if you disconnect this. just hit the water dispenser actuator for a very short time. if water comes out the tubing is frozen in the door and you will have to shut down the refrigerator for a while and let it defrost. if you don't get water there then perhaps the water reservoir in the refrigerator is frozen. It is located behind the crisper drawers.
have two points where you can check the dispenser water. At the rear where the
water supply comes in is the water inlet valve. If you disconnect the dispenser
water line and then see how fast the water comes out when you try the
dispenser. If it's slow here there is a valve our water supply problem. If it's
normal, disconnect it at the bottom of the freezer door and try again.If it's
normal here it may be frozen in the door. If this is the case open the door
till it thaws. A blanket over the opening will prevent thawing of all the
Open the door and hold the door switch down and try the ice
dispenser. Do you hear any thing. Take all the ice out of the bin and try.
Anything? Take the bin out and try. Anything? The motor is behind the back
cover where the bin sits. See if you get power to it using a voltmeter. If your
are, probably bad motor. If not dispenser switch.
You have a solenoid switch which switches the
dispenser back and forth from crushed to cube. It could be stuck or not working
or the parts connecting it could be disconnected or broken. You will have to
observe to see if any parts are moving and if any noise is coming from the
You have two points where you can check the dispenser water. At the rear where the water supply comes in is the water inlet valve. If you disconnect the dispenser water line and then see how fast the water comes out when you try the dispenser. If it's slow here there is a valve our water supply problem. If it's normal, disconnect it at the bottom of the freezer door and try again. It it's normal here it may be frozen in the door. If this is the case open the door till it thaws. A blanket over the opening will prevent thawing of all the food.
disconnect the line to the water dispenser at
the water inlet valve on the back where the water supply comes in and try the
dispenser. if you hear the valve work but water doesn't come out, the valve is
bad. If you don't hear the valve, the dispenser switch is bad. If water does come out Your
water line could be frozen in the door. You can disconnect the line under the
unit before it goes into the door at the bottom hinge. Push the dispenser
button and see if it comes out there. If it does leave the door open till it thaws.
sounds like you have a blocked drain tube....when defrost system kicks in the melted water runs down a tube into a tray adjacent to the compressor and is evaporated by the heat. when the tube becomes blocked the water has nowhere else to go except overflowing and out through the refridge vent down the back and onto the floor of the refridge.
If you are hand with tools i can explain a procedure to fix this problem, If not call a service guy :)
The water line tap may be screwed back into the water line or you did not sufficiently poke a hole into the water line with the tap. We had the same problem. Shut off the water supply, remove the tap from the line and check the size of the hole. my bet is the hole is very small. Either drill out the hole with a drill and replace the tap (with a new rubber grommet) or add a tee into the line with the proper size compression fitting (that is what we did) and the water will flow freely..