Question about Sony XL-2100U Projector Lamp for KF-42WE610, KF-50WE610, KF-60WE610, KDF-60XBR950, KDF-70XBR95

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Blue points in the screen

My tv have blue points in the center of the screen.model( kf 42we620)

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  • vrasmus Dec 29, 2008




    In addition to the blue points in the center of the screen, the lower left corner is blue.


  • mbrown001 Jan 21, 2009

    I just got off the 3rd 40 minute runaround conversation with sony today. I was told to check back with technical service tomorrow. I was informed that technical service was prepared to offer a solution however the operator was not at liberty to discuss the solution. I kind of read between the lines and it seems promising. The fact that I informed them that I have over 10,000 dollars in sony product in my home (not an exaggeration), may have grease the wheels in my defense. I also reminded them that the reason I registered this and all other sony products when purchased was to be able to recieved the promised technical service bulletins about problems with my purchased models. I recieved no bulletins concerning my melted lamp door or my failing optical block. Both had known issues. Dont give up the fight. Squeeky wheels are getting traction. They don't want to face a class action suit. I only want SONY to stand behind their products, most of which work flawlessly. If they have an issue, they will earn my repeat business by simply doing the "right" thing.

  • Anonymous Feb 18, 2009

    Just posted on sony web page the repair is extended till march 31 2009 for the optical door.

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Anyone who owns this TV and has tiny blue dots on their screen, we need to fight this. "Sony knew about the problem with their video blocks and even extended the warranty coverage for this problem for two years. That extended warranty expired on June 30, 2008. If the problem began to manifest itself one day after that you face a minimum of a $1500.00 repair."
I just finished submitting a file to the BBB (Better Business Bureau) via the internet. Please do the same! If we all get together, we will win what we are owed. Sony needs to take on responsibilty! Please submit file with the following name: Sony Service Center (Clearwater, FL) Houston, TX
Better Business Bureau's website is: http://www.bbb.org/

Posted on Jan 15, 2009

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This is a recurring problem with this model, along with the 50 and 60 inch models. The problem lies in the Optical block needing replacing. I've heard that Sony, depending on the serial number (or manuf. date), will cover the repair, in some cases, so I would certainly check an authorized Sony service center 1st.
Good luck

Posted on Dec 24, 2008

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