Question about Panasonic TH-50PX60U 50 in. Plasma HDTV

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Scratches on the tv, please help

Hey guys, i got a problem with some scratches on my plasma tv. i tried the ignoring method, but it dosent work since its in the way while watching it. is there ANY least expensive way to get rid of them? thanks ahead of time for helping me out.

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Re: scratches on the tv, please help

If by scratches, you mean dark pencil thin lines running across the screen horizontally, then you could have a bad display. If it's under 3 years old it "could" still be in warranty. Otherwise, a new set is probably in order for you.

Posted on Jan 28, 2007

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Hey gallagher1,

While what you're seeing may be image burn, it generally only occurs when the same images are displayed on a screen for a prolonged period of time. Static images like letterbox formatting, banner scrolls (from TV stations like CNN), test patterns and the backgrounds from some video games have all been known to cause image burn, but most retail stores should know to take precautions against this kind of damage in their display/open-box models.

To make sure what you're seeing isn't simply the residue from an adhesive sticker or placard, I'd first suggest cleaning the screen with a damp, lint-free (microfiber) cloth. Make sure to wring any excess water out of the cloth before wiping the screen, and never spray water directly onto the screen's surface. You may also want to try using a commercial TV screen cleaning kit, but remember to never use household cleaners like Windex or Goo Gone on the screen as they may cause damage to LCD and plasma displays.

If cleaning doesn't help, this specific model appears to be equipped with a feature called Image Sticking Minimalization (ISM). According to information provided by the manufacturer, you should be able to access this feature by pressing the "Menu" button on your remote control and selecting the "Option" menu. Under "ISM Method" there should be four different options: Normal, White Wash, Orbiter, and Inversion. Each of these methods slightly alters how images are displayed to prevent - and possibly remove - any kind of image burn.

If you're not quite sure how to use these features, you may wish to refer to your owner's manual documentation. You should also be able to find step-by-step instructions on how to use ISM by visiting the following webpage:

Hope this helps you out.

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