Question about i.Trek M5 GPS Receiver

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USB device is not recognized

I have used an "i.Trek M5" gps for 1 year on a Vaio computer with Windows XP (home) with no problems. Recently, I started getting this error message. I tried to reinstall the software. First I got an error message that "ActiveSync" was not installed. Eventhough, it was present in Program Files, I reinstalled it. Then I got other error messages that said the the file GPSview.arm920 couldn't be copied, but it was present on the computer.

I also have an Acer Aspire One computer, and I get the same error messages. Both computers have a working Bluetooth installed.

How do I get the USB device to be recognized?

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Turn off CPU, Unplug Power cable, And all usb devices, let it sit for about 20mins. Plug it all back in. Turn on the CPU! Also make sure if your device requires "DRIVERS" or if you have a CD download and install that before anything.

Posted on Aug 12, 2009

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