I forgot to turn printer off when I unplugged it one night.Now the liquid crystal display on the printer itself won't display anything but black.I have tried resetting stop and clear on and off,everything.I guess I have short circuitted something when I pulled the power plug.
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Try unplugging the device from all connections and let it sit like that over night. did it work? Did it have any contact with liquid? did someone hit it? etc... I need some background information so i can ***** the cause of the fault.
Then unplug the power cord from the power outlet. Wait at least 10 seconds before re-plugging the power cord into the power outlet in the wall (bypass any power strip) and the power adapter into the printer. This will give enough time for the printer to reset itself. If printer won't automatically turn on, press the power button. If that doesn't help, please contact Lexmark Technical Support Center for additional assistance.
I think that printer has the number keypad, right?
To reset this printer, make sure the printer is on. Unplug the printer without turning the printer off.
Wait 60 seconds.
Hold down the # and 6 button while plugging the printer back in. Keep holding the # and 6 down while the printer turns on. After a bit, on mine there was a picture of the power symbol that appeared on the printer display.
When the power symbol appears on the printer display, take your fingers off the # and 6 button.
Push the power button to turn the printer off. Push the power button again to turn the printer back on. The printer will take some time to go through some preparation. When the preparation is complete, the printer will recognize that the cartridges are full.
I am an HP employee. I do not represent HP on this site.
Perform the following troubleshooting in the order listed:
Turn off the printer, with the communication cable still attached.
Clear the print spooler by doing the following:
Go to Start then choose Run .
Type net stop spooler , and press Enter .
The Windows XP spool directory is located at: C:\WINDOWS\SYSTEM32\SPOOL\PRINTER ; Delete every file within this folder.
Go to Start , then Run , and type net start spooler , and press Enter .
Manually delete and reinstall the driver:
To uninstall printer driver, refer to the following steps:
Open Printers folder and right click the driver that you wish to delete.
Within the menu, select Remove .
For the confirmation message displayed, click Yes .
Right click the Printer Folder and select Server Property .
Click Drivers tab, and select the driver for deletion. Click Remove .
For the confirmation message for the deletion, click Yes .
Install the printer driver manually as follows:
Select the Printers and Faxes option from the Start menu.
Click "Add a printer" then, on the resulting "Add Printer Wizard" dialog, click Next.
Ensure the option "Local printer attached to this computer" is selected. Untick the checkbox "Automatically detect and install my Plug and Play printer". Click Next.
Ensure that the option "Use the following port:" is selected then select the appropriate port from the drop-down choice box. When choosing port, use one of Virtual Printer Ports for USB to which is your printer connected to. Click Next.
Click the "Have Disk..." button. On the "Install From Disk" dialog, click Browse... then navigate to the appropriate directory to which the software/driver extracted.
Select an inf file then click the "Open" button. Click OK on the "Install From Disk" dialog.
The Add Printer Wizard will start to copy driver files to the PC.
Run the firmware upgrade with the printer turned off so that the printer accepts the firmware only after the entire file is spooled.
In the firmware update program's window, choose your printer (manually installed) and press Send Firmware button, and wait for the firmware to be spooled completely.
Power-on the printer.
During the printer firmware update, the liquid crystal display (LCD) on the printer control panel will display Printing Document and will change to Erasing . After a short while, the LCD display will change to Programming . After a short while, the LCD will display complete The Ready LED on the printer will start flashing. The printer will automatically power off and then back on to reboot, and will make noises similar to that of a power-on operation.
Never ever touch the printer while upgrading the firmware. You now need to replace the formatter
DO NOT power cycle the printer or the PC during this process or the
printer may become unstable and or unusable without further attention
from HP . The firmware update can take up to 5 minutes to complete. Please be patient.
During the printer firmware update, the liquid crystal display
(LCD) on the printer control panel will display "Printing Document" and
will change to "Erasing". After a short while, the LCD display will
change to "Programming". After a short while, the LCD will display
"complete : )" and the "Ready" LED on the printer will be flashing. The
printer will automatically power cycle to reboot and will make noises
similar to power on.
Did you replace the Black ink cartridge or the Color cartridge, or did you replace both?
Facing the front of the Canon Pixma MX310, did you install the Black ink cartridge to the left side, and the Color cartridge to the right side?
Do Not reverse how the ink cartridges go. Do Not install a Black ink cartridge, in the Color cartridge holder.
If the Alarm light came on, check to see if you have an error message in the LCD. (Not trying to insult your intelligence. The LCD is the little rectangular Liquid Crystal Display on your Pixma MX310 Operation Panel, to the left of the numeric buttons)
Do you have the Pixma MX310 On-screen manual? Start>Hover on All Programs>Canon>Pixma MX310>On-screen manual
Click on the Troubleshooting heading. If you have an error message code, click on the heading -> An Error Message is Displayed on the LCD.
Also suggest you click on the heading -> Problems Sending Faxes.
See if the information provided has a solution to your problem.