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Hi, for some reason my friend's keyboard and mouse are not being detected for his computer..they were working fine the other day..any suggestions on how to make them work again?

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Try reinsert the key board and mouse connectors and restart PC.

Posted on Dec 01, 2008

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I have a Dell PC and I unplugged the mouse and the keyboard temporarily to clean it. When I plugged them both back into the tower and turned on the computer, neither one worked. I tried to restart, shut...


To try to resolve the issue:
1.) Will a different keyboard and mouse work (PS2 is the name of these connections)
If they will, damage to the keyboard and mouse is likely)
2.) Will a usb mouse and keyboard work?
If they do, then the problem is with the controller on the mobo, unlikley but MAY have been casued by static.

If the USB keyboard and mouse do not work, you have some problems with the motherboard

Try switching off and unplugging the computer, remove the coin shaped BIOS battery and plug in the keyboard and mouse, wait 2 minutes or so and put the battery back, replug in and power on, see if the bios detects the keyboard and mouse (you will see the bios screen flash up a message). If the computer does nOT detect the keyboard and mouse it will (or should) flash a message on the screen saying "no PS2 keyboard or mouse detected".

If this fails to detect the mouse and keyboard and you get no message or beeps, then there may be damage to the connector ports.

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no need for it just try to restore the computer to a previous date at which the mouse and keyboard were working fine..
you can find system restore in start-allprograms-accesories-system tools-system restore..
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My friend's Dell pc shuts off for no apparent reason. It does this right after startup and requires some period of rest before starting again then the cycle repeats. This is making the computer useless to...


It sounds like it is overheating. This is a much greater possiblity if the computer is a few years old or in a very dirty enviorment.
I recommend that you remove the cover and carefully clean it out the computer using compressed air.

It is also possible that an incompatible program or device is attached. Disconnect everything but the keyboard, mouse and monitor.
Remove any software that was installed before the problem started.

If this helps please vote for my solution.

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Hi,
If its an USB keyboard and mouse, try to insert keyboard in upper port and mouse in lower port USB.
Sometimes when they Both are inserted in port in same line, they are unable to Fetch equal amount of power.
Try this and do restart your computer, after inserting them in USB ports.All the Best

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you can see out put in screen if no you must chek ram's
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I suppose you should reset the keyboard and mouse and maybe the access point itself. Try find small buttons on each devise and press them AT THE TIME. You may need somebody's help. Those buttos can by hidden under mouse and keyboard and should be on the top of the access point. This depend on the model, so please reffer to a manual.

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1 Answer

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When you say the pc is working fine, it's hard to tell if there is no visual from the monitor. Are you getting the 2 usual spaced beeps when your pc boots up, is your keyboard ps2(normal pin type plug or USB)check you have keyboard and mouse in their correct connectors (mouse-green plug, keyboard-purple plug) I'ts more than likely had a bit of banging about in storage and especially if it's been in a cool area, then placed in your house, there may well be condensation points inside which may take a few days to dry out. Try your monitor in a friends pc to eliminate that first.

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