I have a Dell PC and I unplugged the mouse and the keyboard temporarily to clean it. When I plugged them both back into the tower and turned on the computer, neither one worked. I tried to restart, shut...
To try to resolve the issue:
1.) Will a different keyboard and mouse work (PS2 is the name of these connections)
If they will, damage to the keyboard and mouse is likely)
2.) Will a usb mouse and keyboard work?
If they do, then the problem is with the controller on the mobo, unlikley but MAY have been casued by static.
If the USB keyboard and mouse do not work, you have some problems with the motherboard
Try switching off and unplugging the computer, remove the coin shaped BIOS battery and plug in the keyboard and mouse, wait 2 minutes or so and put the battery back, replug in and power on, see if the bios detects the keyboard and mouse (you will see the bios screen flash up a message). If the computer does nOT detect the keyboard and mouse it will (or should) flash a message on the screen saying "no PS2 keyboard or mouse detected".
If this fails to detect the mouse and keyboard and you get no message or beeps, then there may be damage to the connector ports.
If you can get a USB keyboard and mouse to work, use them, Effecting a repair to the motherboard will not be a viable option
Jan 25, 2011 |
Dell Dimension XPS 400 PC Desktop