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We have a hp deskjet f4140 printer that had a paper jam. My wife pulled the paper out of it, and it is acting crazy now. It told me that it was low on black ink, so I replaced the cartridge with a new hp cartridge and it won't print/scan to align the new cartridge. all teh lights under 'attention' are flashing. I've disconnected the power supply to see if it would reset, but no luck...what's next?

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Does the carriage move and home out when you power up the printer? If not, look inside the cavity where the carriage assembly is and look for a skinny little piece of plastic, it should be anchored on either side of the printer frame with a small spring on one side. it should go thru the carridge assy. This is the encoder strip. The carriage uses it for reference when it moves. If this strip has been knocked out of position the machine almost immediately signals an error, (attention light flashes). If this is the case, then the challenge is to A-find the spring and B-reattach the encoder strip. Good luck.
Larry

Posted on Dec 01, 2008

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