Question about HP Office Equipment & Supplies
Does the carriage move and home out when you power up the printer? If not, look inside the cavity where the carriage assembly is and look for a skinny little piece of plastic, it should be anchored on either side of the printer frame with a small spring on one side. it should go thru the carridge assy. This is the encoder strip. The carriage uses it for reference when it moves. If this strip has been knocked out of position the machine almost immediately signals an error, (attention light flashes). If this is the case, then the challenge is to A-find the spring and B-reattach the encoder strip. Good luck.
Posted on Dec 01, 2008
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Posted on Jan 02, 2017
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