Question about HP Office Equipment & Supplies
Does the carriage move and home out when you power up the printer? If not, look inside the cavity where the carriage assembly is and look for a skinny little piece of plastic, it should be anchored on either side of the printer frame with a small spring on one side. it should go thru the carridge assy. This is the encoder strip. The carriage uses it for reference when it moves. If this strip has been knocked out of position the machine almost immediately signals an error, (attention light flashes). If this is the case, then the challenge is to A-find the spring and B-reattach the encoder strip. Good luck.
Posted on Dec 01, 2008
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Sep 14, 2012 | HP Deskjet 1051 All-in-One Printer
Oct 17, 2010 | HP Deskjet F4140 All-In-One InkJet Printer
Aug 10, 2010 | HP Deskjet F4140 All-In-One InkJet Printer
Nov 05, 2009 | HP Deskjet F340 All-In-One Printer
Jun 11, 2009 | HP Deskjet F4180 All-in-One InkJet Printer
Nov 01, 2008 | HP DeskJet F380 All-In-One Printer
May 21, 2017 | HP Office Equipment & Supplies
252 people viewed this question
Usually answered in minutes!