Question about 2wire 2700HG-B Router (2700HGB)

Open Question

MTU test on xbox live test failed

I have an xbox 360. my internet is provided though and rcn cable modem (actual cable rather then phone line). i hooked the ethernet cable from the rcn cable modem to a 2wire wired/wireless modem to get a wireless connection to my vista laptop.now the connection is great on the laptop, but when i use an extra ethernet cable to hook up to my 360, the xbox live test always fails on the MTU test. also, on the 2wire wired/wireless modem, then dsl light always is blinking red even though the connection is going great to the laptop.

Posted by on

  • 3 more comments 
  • paris_leo Dec 15, 2008

    Wou i got the same Router - My pcs are receiving internet, my xbox live its running good, but the media sharing and my home network is not working anymore since i got this router.

  • Anonymous Dec 25, 2008

    same


  • eletto5 Dec 28, 2008

    i have same problem with the MTU on xbox live test connection :S, but all my lights are green both comps n labops work perfectly fine! wht should i do !?!?

  • Anonymous Jan 11, 2009

    me too i got a 2700hg-b router but normal cable modem and fails on mtu



  • eletto5 May 11, 2010

    oh n my router is an D-Link 615

×

5 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Nerdy_geek
  • 94 Answers

SOURCE: 360 mtu test keeps failing

Access the routers setup page by typing 192.168.1.1 (ip address of the router) on the address bar on IE.

then on basic setup page at the bottom part of the page you will see MTU normally its on auto,
to change the value set it to manual. ask your isp what is their prefferred value for the mtu you can go as high as 1300 to 1500.

Posted on Sep 13, 2008

SOURCE: 2 Wire 2700HG-B Router Touble

Set up PPPoE on the router

Posted on Oct 01, 2008

  • 7 Answers

SOURCE: i have a xbox 360

check on the MTU settings of ur 2wire.
This are the steps to see what ur MTU setting is:
>connect a computer to the 2wire
>open Internet Explorer, Safari or Firefox
>enter this on the address bar: gateway.2wire.net/management
>enter ur system password (in case u forget this, click on i forgot my password to get a hint)
>look for Advance in the column on the left
>click on configure services
>on the bottom, u shud see the MTU number
** i searched online and accdg to xbox tech support, ur MTU should be in the range of 1364 to 1500 **
>click on submit after u change the setting
just in case youve entered the correct MTU setting but it still does not work, u might need to contact either xbox or ur internet service provider.

Keep me posted on this one.

Posted on Jan 27, 2009

jesselohse
  • 128 Answers

SOURCE: Xbox 360 wireless adapter wont connect to my 2wire

Have you tried removing all security protocols on the 2wire and trying to connect?

Good Luck!

Jesse

Posted on Jan 05, 2010

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

My mtu settings are not good i need to change them , i cant connect to xbox live


You must set your MTU in your modem/router just login to it and search for it in the configuration menu.
Usually you have to set it to 1492 though so if you should have set the MTU to 1364 already and it didnt work try this one as well.
For cable and DSL modems you should set it to 1492 in general as well for a proper connection.

The MTU is the maximum size that an IP-packet that is transfered across the internet may have just for general information.

I hope this helps.

Kind regards,
Wilhelm@Xboxexperts.com

Dec 22, 2008 | Microsoft Xbox 360 Console

3 Answers

Mtu failing


ther is no probs with ur xbox it will com on today

Sep 30, 2008 | Microsoft Xbox 360 Console

1 Answer

360 mtu test keeps failing


Access the routers setup page by typing 192.168.1.1 (ip address of the router) on the address bar on IE.

then on basic setup page at the bottom part of the page you will see MTU normally its on auto,
to change the value set it to manual. ask your isp what is their prefferred value for the mtu you can go as high as 1300 to 1500.

Sep 13, 2008 | Linksys Wireless-G WRT54G Router

1 Answer

Xbox live


2 Solutions-----

Number 1 - If your ethernet cord is going from a modem straight to your 360, then get your modem replaced by your ISP.
This will probobly be free, but if your charged, it will be a small fee.

Number 2 - If you have it going to a routerfrom a modem, then go to your 360 main screen, scroll to the far right 'System' blade, select the 4th choice 'Network Settings', and test your Xbox LIVE Connection. It will ask you to sign out. Select yes.

Results should come up (for wired router)

Network Adapter - Wired
Wireless Network - (Left Blank)
IP Address - Confirmed
DNS - Confirmed
MTU - Confirmed
ICMP - Confirmed
XBOX LIVE - Confirmed
NAT - (either moderate, opened, or strict)

If all those are the same, the problem has nothing to do with the xbox itself and you need a new router, or modem.

If results come out to be
''Network Adapter - Disconnected''
After test is run (and your 360 is connected properly to your router AND modem then you have a hardware problem. Whether the problem is in the 360 or the router/modem is easy to test.

Connect the modem directly to the 360 via ethernet. If this fixes the problem, the router is fail.

If you can get on the internet wirelessly and grounded on a computer, the 360 is busted.


Sorry it took me so long to explain that, but i hope it helps you.

Best of luck
-Erk

Jun 18, 2008 | Microsoft Xbox 360 Console

4 Answers

Xbox 360 live states MTU failed


for some reason i cant connect to live, it says that my mtu has failed. any surgesstions how i solve this??

May 18, 2008 | Microsoft Xbox 360 Console

1 Answer

PROBLEMS SYNCING MY ROUTER TO MY XBOX. PLEASE HELP!


Ok plug everything in and Reset the router and modem wait a few minutes and try again.
Verify that that DATA cable at the Xbox's location works with a PC could be a simple bad data jack or patch cord. Do you get a connection failure like this? MTU failure?

The MTU(Maximum Transmission Unit) failure when testing the xbox's connection can be do to a few things because Xbox live requires a minimum MTU setting of 1364. Sharing a slower internet connection with other PC's in the house can cause this error, The incorrect MTU setting in your routers programming can cause this error, The lack of firmware updates to your router can cause this error, an older modem from your service provider can cause this. Old or worn network cables and jacks and or RG(coax) cables if you have cable internet could cause this. Your Router or gateway could be incompatible with Xbox live.

Try a direct connection to the Xbox without a router and reset your modem before doing it. If your able to connect then you know its the router. If not you know its the modem or cables or jacks or even your Xbox if you havent tested it elsewhere.
You can tell your ISP to mail you the newest updated modem... sometimes they will have a guy just drop one off.

This is trial and error.

May 08, 2008 | NetGear RangeMax WPN824 Wireless Router...

2 Answers

Hello my mtu is sayin its failed


The MTU(Maximum Transmission Unit) failure when testing the xbox's connection can be do to a few things because Xbox live requires a minimum MTU setting of 1364. Sharing a slower internet connection with other PC's in the house can cause this error, The incorrect MTU setting in your routers programming can cause this error, The lack of firmware updates to your router can cause this error, an older modem from your service provider can cause this. Old or worn network cables and jacks and or RG(coax) cables if you have cable internet could cause this. Your Router or gateway could be incompatible with Xbox live.

Try a direct connection to the Xbox without a router and reset your modem before doing it. If your able to connect then you know its the router. If not you know its the modem or cables or jacks or even your Xbox if you havent tested it elsewhere.
You can tell your ISP to mail you the newest updated modem... sometimes they will have a guy just drop one off.

May 02, 2008 | Computers & Internet

3 Answers

Westell 327w


xbox live connection test MTU failed

Mar 12, 2008 | Microsoft Xbox 360 Console

4 Answers

Westell 6100 problems


we had the same issue. Here is how we fixed it. I had the xbox 360 plugged directly into the westell 6100 modem via ethernet cable. the mtu test failed everytime. I was extremely frustrated and called microsoft and verizon (dsl) about 10 times each and they kept giving me the wrong solution. (get a new modem, get a new server, pay us money and we'll figure it out etc...) Here is what a man at microsoft told me to do and finally it worked. Power cycle your equipment (unplug modem and xbox 360 for 30 sec.) then, plug in modem first and wait until all lights are back on. Then plug in xbox and run test. In my case mtu failed again. I was then instructed to go to my dashboard and restore xbox to factory default which I did and rerun the test. This time everything FINALLY passed. We were in business. I then decided to try connecting through my airport extreme router. I power cycled again starting with the airport then the modem then the xbox and ran the test and unbelievable as it sounds it all passed and my son is now sitting happily on the couch playing a game online with his xbox 360. This took away days of my life to get this simple thing done. I was given codes to change and change back on the computer, phone calls to everyone and the solution was so simple when you finally reach a knowledgeable person. Hope this will help save someone else the time I spent!

Oct 31, 2007 | Westell Wirespeed LiteLine 6100...

Not finding what you are looking for?
2wire 2700HG-B Router (2700HGB) Logo

Related Topics:

766 people viewed this question

Ask a Question

Usually answered in minutes!

Top 2wire Computers & Internet Experts

Prashant M
Prashant M

Level 3 Expert

2260 Answers

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

Bruce Silvernagle
Bruce Silvernagle

Level 1 Expert

17 Answers

Are you a 2wire Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...