Question about HP Officejet 6310 All-In-One InkJet Printer

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Hp 6310 officejet

I want to print a custom invitation in word on a pc xp
i keep getting a paper size error
can you help me?

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Check the paper size setting when you set up the printer. Check page setup in File menu and specify the page size.

Posted on Dec 01, 2008

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6310 problems


You have not really provided enough information to properly answer your query. However, a couple of things to check. Did you set the right page size when printing? Was the size of the item being printed able to fit on the paper size chosen? Finally, did you ensure the page format was correct - eg: as in a landscape shaped original on to perhaps a portrait shaped paper?

Jul 27, 2014 | HP Officejet 6310 All-In-One InkJet...

1 Answer

I need to feed custom paper into my C5580. It is 8.75" x 5.75" inch cardstock for shower invitations. How do I set up to print on this paper? I keep getting the paper size mismatch error. ...


You'll need to change the paper size in the printer setup options. To do so, follow these steps:

  1. In the software application you're printing from, go to File menu and select "Print."
  2. Open the dialog box that will open the printer's properties, options, setup or preferences (name depends on the software used).
  3. Click the Features tab.
  4. Under Resizing Options in the Size drop-down list, select "More."
  5. Choose "custom paper size" to enter the dimensions of your card stock.
There are other options you may want to tweak to customize the print job for your paper type, resolution, orientation, &c., as well.

Good luck!

Mar 01, 2011 | HP Photosmart C5580 All-In-One InkJet...

1 Answer

I am trying to print a wedding invitation on 5.5" x 8.5" paper and I keep getting paper size problem.can the HPC5180 print that size paper


3 in x 5 in (min) - Legal (8.5 in x 14 in) (max) is the spec per HP. Have you tried to set up the paper size as "custom" in both the driver and the program? This may help if the size you want is not listed in the properties dropdown.

Jun 17, 2010 | Office Equipment & Supplies

1 Answer

Paper size


Okay, go to your printer folder Start/Printers Right click on your printer (Officejet 6310) and click on Properties. You will see a button near the bottom called Printing Preferences. Here is where you choose your paper. You can make your choice here and choose to make it your default settings (click Apply to make the new paper your default to print your invitations...you will have to change back after). You may change the quality of print and paper type as well since the default setting won't provide the quality of print you desire. From here it's pretty straight forward. Feed your invitations into the paper tray as you would normal paper and try a test print for quality control. Once you've got the desired output, print the rest of your invitations.

Apr 16, 2009 | HP Officejet 6310 All-In-One InkJet...

1 Answer

Mismatch paper size error


Click on Print, then Properties, then features.
About half way down there is a drop down box under sizing options.
Click on custom
Create a name, and put your width and height in.
Click Save and then OK
Completely X out of the print options.
Then Click
File, print
on the bottom of that screen there should be a scale to paper size drop down box. Scroll to the bottom and your saved name and dimensions should be there.

You will have to setup each individual sized template ones and then just scale to fit each time. Hope this helps

Mar 26, 2009 | HP Photosmart C4480 All-In-One InkJet...

1 Answer

Printing invitations


if you are printing from word 2010 and have an HP printer;
-set up your document on your screen how you want it to look, go into your print preview section, your printer should be listed towards the top of your page and directly under it should be "printer properties" click here, select the features tab in the next window and change your paper size to the correct size for your document.
-you may also need to go into the page layout tab in the main screen, select the size button, click on "more paper sizes" at the bottom of the window, select the paper tab and change the size of your paper again to the size of your document
-lastly, while in the "paper" tab window select "print options" towards the bottom right corner, left side of new screen click on advanced, scroll down to print and make sure there is NOT a check in the box that says "scale content for A4 or 8.5 x 11" paper sizes

Jan 22, 2009 | HP Officejet 6310 All-In-One InkJet...

1 Answer

I have an HP 6310 all in one. I am trying to send a fax, when I hit teh number 7, a star 41 appears after the 7, I think have to hit cancel and a color report prints


Error *41 is a wrong paper size or type error. Make sure that you have chosen the correct paper size and type in the printer configuration. Easiest way to get there is through any application going FILE > PRINT > Configure.

Dec 09, 2008 | HP OfficeJet 6110 All-In-One InkJet...

6 Answers

Paper mismatch


Hi kingwa55,

I have an hp photosmart c4480 and was having the same problem printing wedding invitations. Same size 5.5"x8.5'. Im not sure if this will work on your printer, but this is what I had to do.

Click on Print, then Properties, then features.
About half way down there is a drop down box under sizing options.
Click on custom
Create a name, and put your width and height in.
Click Save and then OK
Completely X out of the print options.
Then Click
File, print, properties,features, click the drop down box under sizing options.
Click more and scroll to the bottom and it should be there.

If your options are different then mine, I'm sorry for wasting your time.

Apr 23, 2008 | HP Officejet 6310 All-In-One InkJet...

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