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You have not really provided enough information to properly answer your query. However, a couple of things to check. Did you set the right page size when printing? Was the size of the item being printed able to fit on the paper size chosen? Finally, did you ensure the page format was correct - eg: as in a landscape shaped original on to perhaps a portrait shaped paper?
3 in x 5 in (min) - Legal (8.5 in x 14 in) (max) is the spec per HP. Have you tried to set up the paper size as "custom" in both the driver and the program? This may help if the size you want is not listed in the properties dropdown.
Okay, go to your printer folder Start/Printers Right click on your printer (Officejet 6310) and click on Properties. You will see a button near the bottom called Printing Preferences. Here is where you choose your paper. You can make your choice here and choose to make it your default settings (click Apply to make the new paper your default to print your invitations...you will have to change back after). You may change the quality of print and paper type as well since the default setting won't provide the quality of print you desire. From here it's pretty straight forward. Feed your invitations into the paper tray as you would normal paper and try a test print for quality control. Once you've got the desired output, print the rest of your invitations.
Click on Print, then Properties, then features. About half way down there is a drop down box under sizing options. Click on custom Create a name, and put your width and height in. Click Save and then OK Completely X out of the print options. Then Click File, print on the bottom of that screen there should be a scale to paper size drop down box. Scroll to the bottom and your saved name and dimensions should be there.
You will have to setup each individual sized template ones and then just scale to fit each time. Hope this helps
if you are printing from word 2010 and have an HP printer;
-set up your document on your screen how you want it to look, go into your print preview section, your printer should be listed towards the top of your page and directly under it should be "printer properties" click here, select the features tab in the next window and change your paper size to the correct size for your document.
-you may also need to go into the page layout tab in the main screen, select the size button, click on "more paper sizes" at the bottom of the window, select the paper tab and change the size of your paper again to the size of your document
-lastly, while in the "paper" tab window select "print options" towards the bottom right corner, left side of new screen click on advanced, scroll down to print and make sure there is NOT a check in the box that says "scale content for A4 or 8.5 x 11" paper sizes
Error *41 is a wrong paper size or type error. Make sure that you have chosen the correct paper size and type in the printer configuration. Easiest way to get there is through any application going FILE > PRINT > Configure.
I have an hp photosmart c4480 and was having the same problem printing wedding invitations. Same size 5.5"x8.5'. Im not sure if this will work on your printer, but this is what I had to do.
Click on Print, then Properties, then features. About half way down there is a drop down box under sizing options. Click on custom Create a name, and put your width and height in. Click Save and then OK Completely X out of the print options. Then Click File, print, properties,features, click the drop down box under sizing options. Click more and scroll to the bottom and it should be there.
If your options are different then mine, I'm sorry for wasting your time.