Question about Printers & Copiers

1 Answer

Printer won't print off glass. it says load original document in feeder

Posted by on

  • Anonymous Dec 01, 2008

    larry the model is hp officejet 7310xi al in one printer wont print off glass but it will off the feeder and it will scan off glass and fax works

×

1 Answer

  • Level 1:

    An expert who has achieved level 1.

    Hot-Shot:

    An expert who has answered 20 questions.

    Corporal:

    An expert that hasĀ over 10 points.

    Mayor:

    An expert whose answer gotĀ voted for 2 times.

  • Contributor
  • 33 Answers

Most feeders have a small sensor that detects the presence of paper in the feeder, could be an arm or a reflective type sensor, it should be located just before the rollers that pull the paper in. Check it and see if there might be dust or a paper scrap interfering with it, (most common solution), try blowing out the feeder with a can of compressed air. This is the best guess I can give since you did not mention the brand or model of the printer in question.
Larry

Posted on Dec 01, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

When pages come out of the copier the image is printed crooked. The paper comes out straight, so feed is correct. Image is just crooked? Why?


Does this happen when you using the document feeder?? Try placing the original document on the big glass see what happens might be you document feeder needs to be adjusted or the original document is hitting a obstruction in the path as it is being scanned. Does it print OK? Vise copy?

Jan 25, 2016 | Ricoh Aficio 2018D All-In-One Laser...

2 Answers

Paper jams


Paper jams - Kodak Printers

Feb 19, 2011 | Kodak Printers & Copiers

1 Answer

Line is on paper once printed


A dark line on printed pages that are printed directly from the computer are most likely coming from the Drum Unit.
A dark line seen after making a COPY of a document using the feeder on top, is caused by a dirty scanner glass.

In the first example the fix is to replace the drum unit.

In the 2nd example you need to clean the scanner glass. The glass can be seen by lifting up the automatic feeder on top of the machine and exposing the large original glass. The document feeder glass is the smaller thin strip of glass that is located just to the left of the large glass. Clean this strip well with a cloth/paper towel and a bit of glass cleaner.
Good Luck and Thbak You for using Fixya.
WheatlandServices

Oct 12, 2010 | Brother MFC-8460N All-In-One Printer

2 Answers

Black lines down on printed page


This is caused by dirt/debrise on the ADF (automatic document feeder) scanner glass. You need to open up the feeder where your originals are fed in and look for a strip of glass that runs from front to back. It is about an inch or so wide. You need to clean this glass to get rid of the lines. Some models have this glass just to the left of the large main glass, but in your case I beleive it is in the feeder itself.
Good Luck.

Apr 23, 2010 | Brother MFC-7820N Printer

2 Answers

Whitch way does the paper go in for faxing ?


If your using the feeder on the top of the scanner, it should go face up. If you are faxing from the glass - face down.

Oct 29, 2009 | HP Officejet 6500 Wireless All-in-One...

1 Answer

When faxing does paper face uup or down


You load the originals print side uo on the document feeder tray or print side down on the glass.
To send a single page fax you can either load the original on document feeder tray or on the glass; to send a multi-page fax you must use the document feeder tray.

The position of the paper is the same either you copy, fax or scan.
All this is clearly explained in the user's manual, that you should read and you can download from HP support pages for you printer:

Aug 09, 2009 | HP Officejet 6310 All-In-One InkJet...

1 Answer

Unable to copy from scanning bed


There is probably a little switch that gets tripped when the document feeder is in correctly. This is preventing you from scanning from the glass.

Jun 02, 2009 | HP Officejet 7310 All-In-One Printer

2 Answers

Printer/Scanner Problems


Does the line show up on PRINTS FROM YOUR COMPUTER also, or only when SCANNING A DOCUMENT? If the line is only from scanned documents, the SCAN GLASS has something stuck on it. The SCAN GLASS is a GLASS **** located under the ORIGINAL FEEDER. It is NOT the plate of glass you place the original on . Look UNDER the original feeder for a scrap of paper stuck in the optical path of the GLASS ****, and remove the scrap, or CLEAN THE SCAN GLASS IF CORRECTION FLUID, INK, ETC ARE STUCK ON IT. If the line shows up on ALL prints, your CHARGE CLEANING SLIDER located in the IMAGING (DRUM) UNIT must be slid all the way to one end of the charger, OR IT WILL CAUSE A BLACK LINE ON ALL PRINTS. Otherwise, the IMAGING UNIT may need to be cleaned or replaced. Toner smudges on the drum would indicate need for cleaning or replacement.

Aug 12, 2008 | HP OfficeJet 9120 All-In-One InkJet...

2 Answers

Printing line on each copy


Most likely there is something on the seal glass, Open the feeder and look at the small strip of glass, see if it is dirty.
the other possibility is that there is a streaking problem in the drum cartridge or in the fuser in that area.
Start with the glass, then look at the drum, You will most likely find the problem on one of those 2 areas.
I really suspect a small spot on the glass where the paper passes over when making the copy through the feeder

Feb 12, 2008 | Printers & Copiers

2 Answers

Keeps asking to load original in document feeder


This has a happy ending. But first, the obligatory narrative:
The HP site has advice on how to deal with a document feeder that doesn't detect your document. It doesn't talk about the opposite problem, which is what molecular is describing. I had the identical problem yesterday. I'd place the original on the glass and it kept demanding that I put the original in the feeder. So I got into a chat session with the HP technician. Her advice, (based on the possibility that a power surge had created the problem) unplug from everything, restart, and retry. The problem persisted. I told her so. She broke the connection. Nice.
So here is how I fixed it. Using the Setup button>Tools>3. Restore factory defaults, I returned the device to its factory settings. I put the original on the glass and it made the copy without a problem.
Here is a pure speculation. There are at least two ways to enter settings related to two-sided copying. I had used one to enter the settings (two-sided original to two-sided copy, as it happens) and later tried to use another button to change those settings. I noticed the 2-sided settings did not change. I believe the feeder is the default for two-sided copying. So when the system failed to clear the settings, it failed to clear the default. Once I returned all settings to the factory originals, the problem disappeared.

Jan 13, 2008 | HP OfficeJet 7410 All-In-One InkJet...

Not finding what you are looking for?
Printers & Copiers Logo

Related Topics:

74 people viewed this question

Ask a Question

Usually answered in minutes!

Top Printers & Copiers Experts

kakima

Level 3 Expert

96396 Answers

old marine
old marine

Level 3 Expert

1461 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17129 Answers

Are you a Printer and Copier Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...