Question about Canon PIXMA MP810 All-In-One InkJet Printer

1 Answer

Trying to Scan from MP810 to pdf - getting camera error message

Getting error message: Cannot Detect Camera. I just want to scan a page. Works fine on old computer, doesn't work on new Dell laptop. Both running Windows XP. Re-installed software to no avail.

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  • art5 Jan 01, 2009

    Installed new driver from Canon fixed the problem.

  • Thomas F. Schneider May 11, 2010

    Did you install the camera software on the new one?

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  • Master
  • 2,692 Answers

Fix ya?

Posted on Jan 01, 2009

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Posted on Jan 02, 2017

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Also as you mentioned in your next reply, you need to go for check Device manager. Reinstall the drivers.

Let me know if you need further assistance. Don't forget to vote me.

Regards
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The C4250 may report that "USB is not connected" but the printer works just fine and when you use the Microsoft Scanner and Camera Wizard to carry out a scan, it works just fine too. So the error message is wrong.

The Microsost Scanner and Camera Wizard can be found on the Control Panel.

Dec 14, 2007 | Office Equipment & Supplies

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Error message: cannot detect scanning device


This worked for me:
Go to http://welcome.solutions.brother.com/ , navigate to Error message for your scanner model. The patch on this page worked for me
http://welcome.solutions.brother.com/BSC/public/us/us/en/faq/faq/000000/000100/000082/faq000182_001.html?reg=us&c=us&lang=en&prod=mfc7220_us_as&Cat=

I notice there are several other patches as well, which may be appropriate for your specific issue. I have my mfc-7820n networked at home, at first none of my 4 computers could scan, now 3 of 4 can. I am hoping that one of the other patches will help.

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