Question about Dell Dimension 4700 PC Desktop

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CD burner quits while burning

I have used both music match and record now. They both used to work perfectly. Record now quit working so I switched to music match which burns slower. They both will burn either the whole way through and quit when it is finishing up the disc, or they will quit part way through. Kicks out the cd and gives me a Burn Failed error. Hardware problem check CD. I have used different types of CD's and they all fail. I have windows XP service pack 2 and have recieved a lot of hotfixes.
Could the burner be worn out? My wife has burned about 150 CD's.

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Buy a cd cleaner to remove the dirt in the lens. Or Maybe the burning lens of the burner is damage. Try to look for new cd burner..tnx

Posted on Dec 01, 2008

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Hi There,

I sugesst that you look at the recent hotfixesyou have installed. I would install SP3, and take from there. I am sure that you have tried buring at a slower speed.

No the burner will not burn out, but could do with a clean, you can buy cleaning disk from a pc shop..

Please let me know how you get on - good luck

regards,

Philip

Posted on Dec 01, 2008

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1e044a7.png

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