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Fan quit working on laptop. I've heard conflicting information from stores today about whether or not new computer is needed or this being repairable. When I turn on computer, it says "system fan error - please turn off system and check your system fan" and then screen goes black. Is this repairable or not? Also, if not repairable, is it possible to get documents and music from hard drive put on new computer? Again, depending on what store I was at, information I was given differed.

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Hi There,

The message that you are getting from your computer system is because the motherboard has got very hot and therefore requires new motherboard and the new fan will come with it. I would buy a new computer instead of repairing this one due to the cost involved.

The answer to your data is yes... your hard drive can taken out and the data copied to another system, or even burned to cd. I would buy an external drive kit from pc shop and instert your drive into it and use it as an external deive on your new laptop.

Please let me know if you need more help.

Regards,

Philip

Posted on Dec 01, 2008

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