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Unknown Error 2131 appears when I try to burn a cd from my itunes account on my dell inspiron 6400. Any ideas, have surfed the net a bit on this one but couldn't find any concrete solution. Thanks. I have the same problem with the new iTunes, on Vista but a Gateway t1631.

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  • raycee37 Dec 06, 2008

    i have an advent 9415 laptop..when i try to burn a cd from i tunes it starts initializing disk and the ejects it..then a box comes up with a message saying- an unknown error occurred 2131..does anyone know how to fix this? any help or solutions would be much appreciated..thanks

  • Anonymous Dec 29, 2008

    I have the same problem on my gateway. :(



  • Anonymous Dec 30, 2008

    I have the exact same problem and have been searching all over for a solution... not having much luck

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  • 81 Answers

You need to update the firmware on your burner or invest in a newer model (might be easier, as some firmwares are insanely difficult to get a hold of)

Posted on Jul 21, 2009

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I have a Toshiba laptop and when i try burn cds in itunes i get error 2131. plz help


First uninstall and then re install. That would work. This is a common problem. May be related with the firmware. What is the OS? Often occurs in Vista. You will be able to burn CD-RW disks though. And VERBATIM or MEMOREX brand discs (CD-R) You need a firmware update. Dell have issued a firmware upgrade but not sure with Toshiba recently.
This worked for some machines http://www.csd.toshiba.com/cgi-bin/tais/support/jsp/outFrm.jsp?ofId=AskIris&searchString=error+2131 (Must follow the instructions).
Check new links http://uk.computers.toshiba-europe.com/innovation/faq.jsp?service=UK&from=faq_selection&FID=TIU0000003bb6 You must follow the info. And Identify the device type before doing anything.
Thanks for contacting Fixya.

May 28, 2010 | Toshiba Satellite P105-S6104 Notebook

1 Answer

ERROR 2131 WHEN ON ITUNES


Hello,

According to the support page the firmware update fixes the iTunes
issue with “The attempt to burn a disc failed. An unknown error
occurred (2131) when you tried to burn playlist to disc for blank CD-R
media. the region code error for DVD movie playback.
NOTE Please DO NOT USE THIS UPDATE FOR A TOSHIBA LAPTOP the computers
may have the same optical drive but the firmware updates may not be
identical and flashing with the wrong firmware may damage your drive”.
This isn’t just the Toshiba Equium A200 laptop getting an error of
2131, the other notebook’s manufacturers also established the source
of the problem and they have to provide a firmware update to download
and fix this problem. The best thing you can do is wait until Toshiba
provide a firmware update specifically for the TSST TS-L632H version
TO01 drive in your laptop.

Please let me know if you have any fuhrer questions or concerns.

Thanks.

Apr 25, 2010 | Toshiba Satellite Pro L300 Notebook

1 Answer

Error code2131 when cd burn is selected in itunes vista os


The 2131 error has been associated with the TSST TS-L632* optical drive.
To find out which drive you have run your diagnostics for CD/DVD Drives.
iTunes Help>>Run Diagnostics>>CD/DVD Drive tests.

Nov 04, 2009 | Computers & Internet

1 Answer

Inspiron 6400 - I always get a burn error


You either have a conflict on resources between Media Player and ? , ie both are trying to play the CD

Or you have not got enough Ram to support the programs you are running while playing audio and it is loading chunks of music instead of a constant stream .

Go to My Computer and right click on it that will show you what Ram is already installed

Then go to www.crucial.com and let their program scan your machine

They will tell you what the optimum Ram you can fit in that box and will probably give you the fairest price for it

Windows grabs huge chunks of the Ram to allow it to run its own routines so 512mb is barely sufficient 1gb gets by and 2gb or 3gb makes everything smooth

Aug 01, 2009 | Dell Inspiron 6400 Notebook

1 Answer

Toshiba laptop won't burn cd from itunes


I think that your cd burner is messed up. Try contacting Toshiba support, and asking them to troubleshoot it with you. This is the link for Toshiba support: http://www.csd.toshiba.com/cgi-bin/tais/support/jsp/home.jsp

Apr 17, 2009 | Toshiba Satellite A205-S5879 Laptop

1 Answer

Gaming problem for dell inspiron 6400 i get error


The prooblem may be that you have to install the latest DirectX or you install you graphics cards NEWEST drivers. You can download the drivers off the net, its no big deal. Just google it and you'll find exactly what u need.

Mar 26, 2009 | Dell Inspiron 6400 Notebook

1 Answer

Error 2131


You can try reading through this page and see if there is anything that helps. Mainly i am posting it for refrence but i need to know what drive you have. Apparently apple has the wrong support for some cd drives

Dec 06, 2008 | Computers & Internet

1 Answer

Media not recognizes


Make sure that if you are using windowsXP, covert x to dvd is a 32-bit or lower software and also if you are using Windows Vista, covert x to dvd must be a 64-bit software to work correctly.

Nov 03, 2008 | Dell Inspiron 6400 Notebook

2 Answers

Unknown Error 2131 appears when I try to burn a cd from my itunes account on my dell inspiron 6400. Any ideas, have surfed the net a bit on this one but couldn't find any concrete solution. Thanks.


It can be possible the drive has gone bad.
You can try updating the firmware of the drive and in case still no go get the drive replaced.
Also, you can call Apple Support because they might be aware and may be they have a fix for the same.

Sep 23, 2008 | Dell Inspiron 6400 Notebook

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