Question about Iomega HDD External Desktop (32660) 80 GB Hard Drive

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Iomega HDD80 GB external drive isn't recognized by new computer

Just set up new Dell running Vista x64 and my Iomega HDD80 external drive (about 4 years old or so) isn't even picked up as a new drive or "seen" by the computer. Is there a remedy for this?

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  • editart Dec 07, 2008

    I don't understand what you mean by "connect it as a secondary drive" and checkout. Please explain further. I am a normal person, not a techie.

  • editart Dec 07, 2008

    I don't understand what is mean by "connect it as a secondary drive" and checkout. The computer does not SEE the drive when I connect it via USB, it doesn't even know it is there. Please either explain further or suggest a different handling. Thanks, Daveda

  • editart Dec 29, 2008

    Thanks for those who offered suggestions. The iomega drive works fine on my older computers, but it still does not make any sign of life on the new Vista x64 bit computer. I suspect that the drive is completely incompatible with Vista x64 and wondered if there is any way around this. The USB ports are fine and work with other equipment. So I'm assuming that nobody has a solution to this? Thanks again.

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The drive is simply not supported by Vista -- and Iomega does not support Vista with that drive.

Look here:
https://iomega-na-en.custhelp.com/cgi-bin/iomega_na_en.cfg/php/enduser/cci/platform.php?prod_lvl1=3&prod_lvl2=765&p_prods=3,765&p_pv=2.765&p_sid=y8FvNJkj

Sorry for the bad news. You can buy a 1tb external hard drive for well under $150 shipped, and get some 12 times the space. A friend with XP can help you move your files over, or you can download something like Knoppix, a bootable CD, which should allow you to mount the new and the old drives and copy files over.

For what it's worth -- that hard drive has some of the worst reviews I've ever seen on Amazon. It's just painful. You have to move on.

Posted on Dec 07, 2008

  • Boogerhead01 Dec 07, 2008

    Some additional routines for trying to get unsupported drives working are here:
    http://www.vistax64.com/vista-hardware-d...

    I don't know how much time this is worth to you.


  • Boogerhead01 Dec 07, 2008

    Some drives simply do not support Vista.

    Yours is one of them. There is nothing you can do to change that.

    You can get an external 1tb drive, some 12 times larger, for less than $150 shipped. A friend with XP can help you move your data over.

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If the new computer can detect a different USB devices, so the problem here is the external drive that you have, you can try first to use a different USB cable because sometimes its just a problem with the cable....

Posted on Dec 07, 2008

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Hi and welcome to FixYa,

Initially, it has to be determined whether the USB port of the new Dell running Vista or Iomega HDD80 is the issue. Pls try:

  • plug in any other external storage device to the Dell such as a flash/thumbdrive, digital camera, eternal memory card reader and the likes; and/or
  • try the Iomega in another PC.
Should it be determined that that Iomega works in another PC, then the Dell would require attention. Perhaps an update would be needed; If on the other the Iomega would also not work, then it is highly probable that the internal 80Gb hard disk of the Iomega would need attention/checking/replacement.

If the above solution has merit, pls click on my "Ask Me" to explore further or rate as you see it fit.

Just a start, do postback how things turned up or should you need additional information. Good luck and Thank you for using FixYa.

Posted on Dec 01, 2008

  • Louie  Role
    Louie Role Dec 04, 2008

    Hi again,



    Any updates or developments so far?





  • Louie  Role
    Louie Role Dec 29, 2008

    Have you tried USB drivers update or roll back on the Vista?

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You should be able to install the drivers for it if you got any discs with it then try installing them again if not try and go on the companys website they usualy have a download for the drivers, however since it is 4 years old the drivers may not on the downloads part of the website if so then try look for a contact us and e-mail them with your problem

Posted on Dec 01, 2008

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Hello Editart,

1- make sure your USB (if this is how you are connecting it) is working. You can try to plug other devices on that port to check if it works.
2- If it does conect your external harddrive and right-click on "My Computer". Then select manage devices. See if your harddrive appears in that list (also make sure to check the "?" list).

Good luck and let me know what you found so far to continue helping you.

Dahaka

Posted on Dec 01, 2008

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Connect it as a secondry drive and checkout.

Posted on Dec 01, 2008

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Did you tried it on a different computer?

Posted on Dec 01, 2008

  • Legin Varghese
    Legin Varghese Dec 01, 2008

    Place you hand on the HDD and chk if you feel the drive spinning.
    If no the Hdd id dead.
    If yes go to my computer and check for the drive there.
    Install the software if any that came with the HDD.
    Try some other USB device and check whether that is detected
    If no reinstall the chipset driver.

    Let me know if you need further assistance...Kevin.




  • Legin Varghese
    Legin Varghese Jan 05, 2009

    did you check the omega website for latest vista driver. i think you should you should try that.

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