Question about Compaq Presario 5000 PC Desktop

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Need phone number

I need the toll free number for compaq.

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Hi there,

Compaq contact has been a bit difficult since HP took over. The type of question you have will determine the number you need to call.

Click here here for the Customer Support contact page. Yes, it says HP. If you start at a Compaq site and select Contact us, this is where you end up.

Scroll down to the Call Us section and follow the prompts. The proper number will be given. This cuts through the red tape and hours of being put on hold.

Good luck,
Mike

Posted on Dec 01, 2008

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They have several numbers to choose from depending on what you are calling about. Here's a link to their web page listing the numbers:

http://www.hp.com/country/us/en/contact/phone_assist.html#section3

Posted on Dec 01, 2008

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I am sorry that they don't supply a tool free number, how ever they do supply support via computer chat line for free.

Should you wish to use this line than please go the compaq.com and follow instructions for contacting them.

Regards,

Philip

Posted on Dec 01, 2008

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800-474-6836

Posted on Dec 01, 2008

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I need a operating disk for a new hard drive for my presario SR1610NX PC desktop


You need a new Operating System.
Try Windows 7, or Ubuntu Linux. (It's free)

Or are you speaking of a Restoration Disk?

In the USA call HP Support.
Toll free number 1-800-474-3863
24 hours a day, 7 days a week.

The Restoration Disk is free. The shipping and handling is not.
$17 for a 5 to 7 day ship, $24 for a 2 to 3 day ship.

Not in the USA?
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http://welcome.hp.com/country/us/en/wwcontact_us.html

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I have a Compaq Presario SR1610NX Desktop PC and I am having problems restoring it back to original factory settings. Can I please get some help on how to get it back to factory settings.


Back to factory settings requires the Restoration Disk. (CD disk)

Turn the computer on, install the Restoration Disk in your optical drive, (Either one), and wait for the disk to boot up.

Once you come to the question of, "What do you wish to do; Non-Destructive Restoration, or Destructive Restoration, choose Destructive Restoration.

(Non-Destructive Restoration is Repair.
Destructive Restoration is a Full Installation )

After you click on your choice follow the instructions.
Takes an average of 35 to 45 minutes.

Don't have the Restoration Disk?
You can obtain it from HP Support. (HP bought out Compaq)
The disk/s are free. The shipping and handling is not.

$17 for a 5 to 7 day ship, $24 for a 2 to 3 day ship.

In the USA the phone number to call them is toll free.
(Big deal if you have unlimited service, or a cell phone, huh?
I just included this info anyway)

1-800-474-6836
24 hours a day, 7 days a week.
(I called this number to verify it's a working number, and the procedure is still the same, about 2 months ago. It's a working number. No charges are involved)

http://welcome.hp.com/country/us/en/contact/phone_assist.html

For HP Support phone numbers not in the USA,

http://welcome.hp.com/country/us/en/wwcontact_us.html

You will need your Serial Number, (S/N), to give to the nice representative on the phone.
This is either on the back of your computer tower, or up on the side of the tower.
It's in the white Service Tag.

If you have questions please post in a Comment.
Would appreciate hearing how this came out.

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Download direct from HP Support.
Call them.

In the US it's a toll free phone number.
1-800-474-6836

http://welcome.hp.com/country/us/en/contact/phone_assist.html#section1

Doesn't cost for this assistance either.

Restoration CD Disk is free.
Shipping and Handling is not.

$17 for a 5 to 7 day ship, $24 for a 2 to 3 day ship.

Worldwide Contact HP Support,

http://welcome.hp.com/country/us/en/wwcontact_us.html

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HP Support > Contact HP,

http://welcome.hp.com/country/us/en/contact_us.html

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(Under the orange Call HP, left-click on Technical support after you buy)
Doesn't cost anything to call them, or speak with them.

The Restoration Disk/s are free.
The shipping and handling is not.

$17 for a 5 to 7 day ship, $24 for a 2 to 3 day ship.
Give them the Product Number (P/N) from the back of your computer, in the white Service Tag.

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I did the above for a Compaq computer. Compaq is owned now by HP. The disk was free. The Shipping and Handling was not. (Neither is the download)
$17 for a 5 to 7 day ship, $22 for a 2 to 3 day ship.

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www.support.hp.com

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