Question about Philips SPC 200NC Webcam

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My webcam works online with messengers, but when I open it to take a picture, the picture is there but when I click the snap image it is a white screen. I think I need update drivers for vista because it worked with windows xp.

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Hi There,

I need to know the make / model number of your webcam before I can help you.

Please let me have them as soon as you can.

Thank you.

Philip

Posted on Dec 01, 2008

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Ok i can see the other person they can't see me i can also hear them and they can hear me though i can't be seen


1.Check that your webcam is switched on and is connected to your computer.

2.Close all programs that may be using the webcam. These include video editing software, instant messengers (such as Yahoo Messenger or Windows Live Messenger), browsers, Windows Explorer, and even some websites.

3.Make sure that both you and the person you are video calling are using the latest version of Skype, Yahoo Messenger..

4.Make sure that you have the latest version of Microsoft DirectX. For Windows Vista and Windows 7, you can get the latest version of DirectX by updating Windows with the latest service packs and updates. For Windows XP, you can download it here.

5.Check that your webcam is listed in Device Manager
Do one of the following:
Windows 7: Click the Windows button and select Control Panel.
Click Hardware and Sound and under Devices and Printers select Device Manager.
Click the little arrow beside Imaging Devices.Windows Vista: Open the Start menu and select Control Panel.
Open System and Maintenance and click Device Manager.Windows XP:Open the Start menu and select Control Panel. Open System and in the Hardware tab, click Device Manager.Under Imaging devices, check that you webcam is listed

12_9_2011_1_37_52_am.jpg

If it's not listed, reinstall the drivers for your webcam.
A driver is the program you install with the webcam which makes it work on your computer. (Some webcams use preinstalled drivers so you may not have had to install one.) Make sure you have the most recent drivers for your webcam by downloading them from the webcam manufacturer's website.

Please let me know if you need further assistance on this issue .And try to include more information in your request ...like camera model # , operating system ( windows xp ,vista ,7, etc ...) , and the software you are using to chat online ..(yahoo messenger, skype , facebook,or any other platform ...)

Dec 09, 2011 | Labtec Webcam Pro

1 Answer

How to install it?


Hi,

Go to the "Start" menu and "Control Panel" and click on "Device Manager. Proceed to "Imaging Devices" and "HP Webcam."

Click on the "Driver" tab. Update the driver. Click "Search Automatically" for updated driver software.

Open "Quick Play" and click on the music, video and picture icon on the bottom of the screen.

Under "Source" click "USB Video Device." Your webcam should be activated. Press the red button on the bottom of the screen to record video. Press it once more to stop. Click on the camera icon to take a snap shot image.

Go to "Public," "Public Videos" and "HP Webcam" to view your videos. Go to "Public," and "Public Pictures" to view your pictures.

Thanks,
Bhautesh.

Aug 20, 2010 | HP Webcam

1 Answer

The person i am chatting with cannot see my webcam video until they ask me to accept their webcam if i start my webcam as soon as i start to type my message my webcam video disappears


I guess you are using Yahoo Messenger
If you want to keep your webcam image on top of the chat window make this setting
When your webcam is broadcasting use the 'Webcam' meu on the top border of your image and select 'Always on top'

Run through your settings to set up Yahoo Messenger
Plug in your webcam and visit this site - Hit 'Allow' in the top window and check your cam in the left hand panel.
Do not proceed if the camera fails to work here, but concentrate on your webcam software / drivers

http://www.testmycam.com/

Having proved your cam is working ,you can configure it to Yahoo Messenger 10.

Plug in the webcam
TEST SPEAKERS
Right click on speaker icon in System Tray or from Control Panel
Select "Playback Devices"
The speaker icon ( checked as working) and volume level graph should be visible
Right click on the volume graph and click "Test"
Left hand speakers followed by right hand should be heard

SET DEFAULT & TEST MIC
Click "Recording" tab.
To set required (webcam) mic as default - click on mic font to highlight and click "Properties"
In lower dropbox display "Use this device enable" click 'OK'
Click "Levels" tab and ramp up sliders ( adjust to suit later)
Return to "Recording". Test mic by speaking and make sure volume graph displays

Restart computer

COMPATIBILITY WITH YAHOO MESSENGER

You MUST use Internet Explorer to visit this page, with your webcam plugged in, to check compatibility and automatically download the latest webcam control. Make sure your webcam broadcasts on this page before moving on

http://help.yahoo.com/l/us/yahoo/messenger/messenger10/webcam/mstacamtest.html

CONFIGURE SOFTWARE
Its good practice to disconnect and re-connect your webcam before you start - if you have been using it elsewhere the Yahoo software may have difficulty in locating it. Mine, I just unplug it from the USB and plug it back in, if yours is integral with the computer you will have to re-start the computer, use a keyboard shortcut or disable / enable the webcam from the Device Manager.
Of all the chat programs, Yahoo is the most painful software to set up but if you follow these instructions you should be ok.

INTERNET CONNECTION
Webcam connected
Open messenger - on top toolbar. Left click ( > ) Messenger > Preferences > Connection - Select 'no proxies' or 'connect direct to the internet' depending on the version of messenger you have
make sure your internet connection and country are correct in the lower two boxes > Apply > OK

TESTING
> Messenger > My webcam - the warning panel will launch, click 'OK' and your webcam will start. You should be rewarded at this stage with your happy smiling face.

SET WEBCAM DEFAULT
With webcam still running > Messenger > Preferences > Webcam Broadcast > Camera Source - set your webcam as default using dropbox. > Camera Settings - adjust settings to suit. > Apply > OK
Take a note of any additional software, if you have multiple choice for Camera Source, you may wish to uninstall any redundant webcam software later to prevent conflicts

AUDIO
Open Video and Voice - run through your default equipment and make a test call - click OK

PERMISSION OPTIONS
> Messenger > Preferences > Webcam - make your default equipment selections and who you will allow to view you > Apply > OK

IN USE
When you are both on line and wish to show your webcam > Actions > 'Invite to view my webcam'.
Messenger 10:- > Actions > More Actions > invite to view my webcam. This will launch an invitation on your contacts screen when they 'Accept' your webcam broadcast will start- There can be considerable time lag ( +1 minute) before they see you, so don't be too impatient ( You can check the status on the bottom left of your webcam panel. You can 'drag and drop' the frame to a convenient location by grabbing the top border.

Your contacts may need to configure their connection the same as INTERNET CONNECTION above (Ignoring webcam connected) if they get a "webcam not connected" message

Sometimes you may have to broadcast the 'small image' option from the 'Webcam' menu on the top of your image frames. This happens when one of you is down on resources -its like sending a large photo by email - its quicker if you cut the size down
you can zoom up to 200% from the same menu when the webcam picture comes through

Use the 'Always on top' option from the 'webcam' menu - or your image will disappear under the message window when you type a message




Aug 08, 2010 | Logitech Webcam

1 Answer

My logitech quick cam wont work on messenger


YAHOO MESSENGER ?
Test your webcam here to make sure it broadcasts ok - Hit 'Allow' in the top window and check your cam in the left hand panel.

http://www.testmycam.com/

Having proved your cam is working ,you can configure it to Yahoo Messenger.
COMPATIBILITY WITH YAHOO MESSENGER
Use Internet Explorer to visit this page to check compatibility and automatically download the latest webcam control

http://help.yahoo.com/l/us/yahoo/messenger/messenger10/webcam/mstacamtest.html

CONFIGURE SOFTWARE
Its good practice to disconnect and re-connect your webcam before you start - if you have been using it elsewhere the Yahoo software may have difficulty in locating it. Mine, I just unplug it from the USB and plug it back in, if yours is integral with the computer you will have to re-start the computer, use a keyboard shortcut or disable / enable the webcam from the Device Manager.
Of all the chat programs, Yahoo is the most painful software to set up but if you follow these instructions you should be ok.

INTERNET CONNECTION
Webcam connected
Open messenger - on top toolbar. Left click ( > ) Messenger > Preferences > Connection - Select 'no proxies' or 'connect direct to the internet' depending on the version of messenger you have
make sure your internet connection and country are correct in the lower two boxes > Apply > OK

TESTING
> Messenger > My webcam - the warning panel will launch, click 'OK' and your webcam will start. You should be rewarded at this stage with your happy smiling face.

SET WEBCAM DEFAULT
With webcam still running > Messenger > Preferences > Webcam > Camera Source - set your webcam as default using dropbox. > Camera Settings - adjust settings to suit. > Apply > OK
Take a note of any additional software, if you have multiple choice for Camera Source, you may wish to uninstall any redundant webcam software later to prevent conflicts

PERMISSION OPTIONS
> Messenger > Preferences > Webcam - make your selections ( who you will allow to view you) > Apply > OK

IN USE
When you are both on line and wish to show your webcam > Actions > 'Invite to view my webcam'.
Messenger 10:- > Actions > More Actions > invite to view my webcam. This will launch an invitation on your contacts screen when they 'Accept' your webcam broadcast will start- There can be considerable time lag ( +1 minute) before they see you, so don't be too impatient ( You can check the status on the bottom left of your webcam panel. You can 'drag and drop' the frame to a convenient location by grabbing the top border.

Your contacts may need to configure their connection the same as INTERNET CONNECTION above (Ignoring webcam connected) if they get a "webcam not connected" message

Sometimes you may have to broadcast the 'small image' option from the 'Webcam' menu on the top of your image frames. This happens when one of you is down on resources -its like sending a large photo by email - its quicker if you cut the size down
you can zoom up to 200% from the same menu when the webcam picture comes through

Use the 'Always on top' option from the 'webcam' menu - or your image will disappear when you type a message

WINDOWS LIVE MESSENGER ? (MSN)

Test your webcam here to make sure it broadcasts ok - Hit 'Allow' in the top window and check your cam in the left hand panel.

http://www.testmycam.com/

Having proved your cam is working ,you can configure it to WLM (MSN)

CONFIGURE SOFTWARE to MSN
Its good practice to disconnect and re-connect your webcam before you start - if you have been using it elsewhere the MSN software may have difficulty in locating it, even if you exited the previous program correctly.
The reason being, the webcam software can remain hooked-up to a program and needs to be rebooted.
Mine, I just unplug it from the USB and plug it back in to reboot the software.
If yours is integral with the computer you will have to re-start the computer, use a keyboard shortcut or disable / enable the webcam from the Device Manager.

Open MSN
Click 'Open Menu'
From 'Tools; navigate to, and click, 'Audio and Video setup'
Set your speakers
Click 'Test' - if OK, move on.
Set your mic as default
Use the slider to set volume and test.
Click 'Next'
This takes you to the video setup
Your webcam should be broadcasting - (if not - make sure the webcam is set as default - restart MSN)
Use 'Webcam Settings'to fine tune the picture.
Click 'Finish'




Jan 19, 2010 | Logitech QuickCam Messenger Web Camera

1 Answer

Having contected to Skype & Window live messenger I have 2 problems. One is the saound is fine but no picture or the webcam takes snap shots so there is no streaming of images. Can someone please help...


See section A. Skype in the info below to setup the Audio & Video.
Also send this to your family and friends so they have their computer setup properly.

Web Camera's have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.
Each program has Options that have to be setup in order for the Audio and Video to function properly.

A. Skype Setup:
After downloading and installing Skype (http://www.skype.com/intl/en-gb/download/skype/windows/beta/downloading/ )
set it up as follows:
Go to Tools, then Options, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
Then click on the Video Settings.
The camera, if Installed Properly, it will come up and show a video picture.
Then, on the bottom of the page click save.
The camera and audio should function properly. Your friends and Family will now be able to see and hear you.

B. Yahoo Setup:
After downloading and installing Yahoo Messenger (http://www.soft32.com/download_30.HTML )
set it up as follows:
Go to Messenger at the top left and click on it.
Next go down to Preferences and click on it.
Next "Calling and Devices" on the right, set the Microphone and Speakers to the computer Audio Card or headphones/mike.
Next go to the Test Audio section below where you just setup the microphone & speaker and (written in blue) click on "Open the call setup assistant"
and the "Yahoo Call Setup Assistant" window will open to the left and follow the the instructions. Click on FINISH and the audio will be setup.
Next go to "Webcam" and click in the circle "Allways allow the following people to view my webcam.
Next Click on "Super Webcam" snd in the circle click "Start Super Webcam mode automatically".
Then click OK and it should work.

C. Windows Live Messenger:
http://www.microsoft.com/downloads/details.aspx?familyid=d78f2ff1-79ea-4066-8ba0-ddbed94864fc&displaylang=en
After you start Windows Live Messenger, expand the view by clicking on the square on top left next to the red X.
Then on the Windows Live messenger window on the right side, click on " "Show Menus." And then click on "Show the Menu Bar".
Next go to the Menu Bar on right side, click on " "Action."
Go to "TOOLS" and click "Audio and Video Setting" and follow the instructions.
NOTE: Your audio and video should work. Enjoy.
When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.

D. AIM (AOL) Messenger:
http://dashboard.aim.com/aim
On the VIM sign-in window, click on Edit.
Then click on Settings Enhanced IM.
Next click on Enhanced IM.
Then click on Audio Video.
The Audio and Video portion has drop downs so you can select the proper audio card and video camera installed in you computer.
The Audi Video drop downs are
Microphone
Speaker
Camera
The audio and camera should function now.
Additional information to use with VIM settings.
Adjust Your Audio and Video Settings:
In order to adjust your audio and video settings, please follow the steps given below:
1. Click the Audio and Video Settings button directly below the My Buddy or My Camera window. If you are currently
Participating in an AOL Live Video IM session, a message will display: You must disconnect the current AOL Live Video IM
conversation before running setup. Would you like to disconnect now? Click the Yes button.
2. The Audio and Video Tuning Wizard will appear to help you verify that your camera, speakers and microphone are working
Properly. Follow the on-screen prompts.
Notes:
The first time you use AOL Live Video IM, a message will display: Would you like to first check your audio and video settings? Click the Yes button.
The Audio and Video Tuning Wizard will appear to help you verify that your camera, speakers and microphone are working properly.
Follow the on-screen prompts.
images in AOL Live Video IM may appear reversed, or as a mirror image (text may appear backwards) when you look at your own camera feed or at the
Picture-in-picture (PIP) display.
After making the settings your ready for a chat and video talk with your Family and Friends. Hope this helps. Bud

Jan 05, 2010 | Labtec 2200 webcam

1 Answer

AMcap white screen DC - 7120


yep you click on options in the amcap screen then click preview then the picture should come up

Aug 29, 2009 | Webcams

1 Answer

MSN messenger 2009 and video calls.


Normal 0 See section C. Windows Live Messenger in the info below to setup the Audio & Video.
Also send this to your family and friends so they have their computer setup properly.
Web Camera’s have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.
Each program has Options that have to be setup in order for the Audio and Video to function properly.
A. Skype Setup:
After downloading and installing Skype (http://www.skype.com/intl/en-gb/download/skype/windows/beta/downloading/) set it up as follows:
  1. Go to Tools, then Options, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
  2. Then click on the Video Settings.
  3. The camera if Installed Properly will come up and show a video picture.
  4. Then, on the bottom of the page click on Save.
The camera and audio should function properly. Your friends and Family will now be able to see and her to you.
B. Yahoo Setup:
After downloading and installing Yahoo Messenger (http://ca.messenger.yahoo.com/download/ ) set it up as follows:
  1. Click on Messenger at the top left and then go down to Preferences and then the Preference Window will come up.
  2. Next click on Calling and Devices. In the Calling & Devices on the right and set the Microphone and Speakers to the computer Audio Card or sound device installed in the computer.
  3. Just below that, go to the Test Audio section and (in blue writing) click on Open the call setup assistant” and follow the instructions on the left window.
  4. Then after completing the Audio Setup, go to down and click on Webcam it should BRODCSAST and you will see your picture.
  5. To Chat, click on MESSENGER and then
  6. After make necessary settings, click on APPLY, then OK.
  7. Then click on MESSENGER and go to my WEBCAM ready to use.
  1. Windows Live Messenger:
http://www.microsoft.com/downloads/details.aspx?familyid=d78f2ff1-79ea-4066-8ba0-ddbed94864fc&displaylang=en
  1. After you start Windows Live Messenger, expand the view by clicking on the square on top left next to the red X.
  2. Then on the Windows Live messenger window on the right side, click on “ “Show Menus.” And then click on “Show the Menu Bar”.
  3. Next go to the Menu Bar on right side, click on “ “Action.”
  4. Go to “TOOLS” and click “Audio and Video Setting” and follow the instructions.
NOTE: Your audio and video should work. Enjoy.
When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.
Hope this helps. Bud

Jul 02, 2009 | Logitech Webcam

2 Answers

Logitech webcam image dark


Normal 0 See section A. Skype in the info below to setup the Audio & Video.
Also send this to your family and friends so they have their computer setup properly.
Web Camera’s have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.
Each program has Options that have to be setup in order for the Audio and Video to function properly.
A. Skype Setup:
After downloading and installing Skype (http://www.skype.com/intl/en-gb/download/skype/windows/beta/downloading/) set it up as follows:
  1. Go to Tools, then Options, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
  2. Then click on the Video Settings.
  3. The camera if Installed Properly will come up and show a video picture.
  4. Then, on the bottom of the page click on Save.
The camera and audio should function properly. Your friends and Family will now be able to see and her to you.
B. Yahoo Setup:
After downloading and installing Yahoo Messenger (http://www.soft32.com/download_30.html ) set it up as follows:
  1. Go to Messenger at the top left and click on it.
  2. Next go down to Preferences and click on it.
  3. Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card.
  4. Next go to the Test Audio section and (in blue writing) click on “Open the call setup assistant” and follow the instructions on the left window.
Hope this helps. Bud

Jun 15, 2009 | Logitech Webcam

1 Answer

Lifecam VX6000 webcam cannot be detected by yahoo messenger


Normal 0 Also send this to your family and friends so they have their computer setup properly.
Web Camera’s have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.
Each program has Options that have to be setup in order for the Audio and Video to function properly.
Yahoo Setup:

After downloading and installing Yahoo Messenger (http://www.soft32.com/download_30.html ) set it up as follows:

  1. Go to Messenger at the top left and click on it.
  2. Next go down to Preferences and click on it.
  3. Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card.
  4. Next go to the Test Audio section and (in blue writing) click on “Open the call setup assistant” and follow the instructions on the left window.
Hope this helps. Bud





Mar 30, 2009 | Microsoft LifeCam VX-6000 Webcam

1 Answer

Webcam logitech webcam compatability issues with vista Does not want to show picture only on yahoo works on MSN


Normal 0 What it sounds like is that you have not set up the Video option in your Yahoo Messenger program. If this hasn't been done, it will not broadcast your image.
Normal 0 Here is setup Yahoo Messenger.

Which ever Messenger or Skype you are using has to be setup in order to function. All Messengers and Skype have an Audio & Video setup in them so the camera and microphone work properly with their program.
Bring up Yahoo Messenger and on the top left click on MESSENGER.
Then click on "Messenger Preferences."
Next in Category click on "Calling & Devices."
When that comes up check to make sure that Microphone is set to your audio card.
Next insure that the speakers are set to your audio card.

Then go to "Test Audio "In the Blue print "Open the call setup Assistant" When the window opens follow the instructions. When finished your camera audio should function properly.

Also you need to go to the Video setup and do the same so it will broadcast the pictures.

Hope this helps. Bud.

Aug 08, 2008 | Philips SPC700NC Webcam

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