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No sound from laptop, or through headset

Purchased refurbished laptop one year ago in December. The computer detects No Audio Device. I have downloaded and updated the drivers.

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Did you loaded the sound drivers in your pc.and does it shows in the control pannel that it is loaded properly.please check out.

Posted on Nov 30, 2008

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That means that the driver that you updated to might be the wrong one especially if you used driver detective or something like that. You have to go to the website of the manufacturer of the laptop then download the specific drivers for your laptop. After doing that download and install the correct drivers.

Posted on Nov 30, 2008

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1 Answer

I just purchased a refurbished Compaq Model RB-WA98OUA, and it has no sound, even though the volume is ON and not muted, and the audio driver says it functioning correctly?


Do you have a sound card in the card slot or is the audio part of your board circuitry? Its sounds like you have to go into the BIOS and turn on the sound. Many computers have this type of arrangement.
What probably happened is that the people who had the computer before it was refurbished had added a sound card and shut off the internal sound system in the BIOS.
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Theresa,
You should Uninstall your Audio driver, then re-install it will fix your problem.
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If you don't have drive click here

please post your feedback.
Thanks
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