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I have a new printer i have everything connected i have a usb connection. im having problems with installing it to the pc my driver acts like it wont read the cd im trying to hook to a dell pc and this printer is a hp photosmart c8180 all in one is there anything i can do

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Normally you install the software before yo plug in the printer. Are you getting some kind of read error when you try to install the CD? You could try to use the disk on another PC to see if it is all right. If not, then you could download the software from HP.com and run it that way.

Posted on Dec 01, 2008

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Hey,

During the setup, the printer has to be unplugged from the computer. also make sure when the printer is plugged in that it appears in device manager(right clikc my computer ,select manage, left side select device manager, right side find unknown device or printer which disapears when unplugged)

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If you have installed your printer on your PC using an original Lexmark Driver CD that came with your product and you are experiencing problems when printing, you may have installed the Windows XP driver.

Follow these steps to resolve:
Disconnect your USB cable from your printer.
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Download the correct Vista driver for your model.
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Do not reconnect the USB cable until the install software prompts the question of how the printer is connected.
go to Lexmark website using this link: http://support.lexmark.com/perl/support/support.cgi enter your product number (X4270) and you will find your driver for Vista. Good luck.

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try taking ink out start it cheak ink make sure platsic thing is off it when u buy it new ect may wann try latest driver form hp.com suport area on site ok download install latets one for vista or xp whatever uuse thx nick

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Wat is the operating system of your laptop?
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When you say it will not install do you mean the software stopped during install? Did windows not see the printer? With your computer running. Connecting everything for the printer. Connect the usb cable to pc & printer. Last thing to connect should be the power. When you connect the power cord & turn on the printer. Windows should show an icon by the clock. This icon is windows found new hardware. If this does not come up than your printer is either not connected correctly, you have a bad usb cable or usb port is not seeing the connection. Try another usb port. Each company has their own way to install printer software. Most want the printer shut off. During the install of printer software, a window will open and ask you to connect the printers usb or serial connector to pc & turn on power. The software will finish. Others want you to install the software completely into windows. When you shut down windows than you hook up the printer & power. If everything above failed you can try connecting the printer to another computer & you can try another printer for your Dell. I know, who has something extra like a printer you pc but this is all about trial and error.
Hope one of these suggestions work for you! Lastly, new Dell! You should have free support through dell even for things like this. Luck!!
Please vote...
map

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1 Answer

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You have to be careful with USB device drivers. Check the insructions. I'll wager you need to install the driver THEN plug in the device while everything is running.

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