Question about Acer AL1715 (Black, Silver) 17" LCD Monitor

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My ACER AL1715 is doing something wierd: when I boot it up, the desktop comes up and another desktop appears about 3/4 of the way down the screen. When I open the Messenger, it wraps around so that part of it is on the right side and the rest is on the left side of the monitor. I don't get any of the buttons that usually appear across the bottom of the screen: Start, etc. Help.

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  • justprecious Nov 30, 2008

    Hey Skone: No, I only have one monitor. And yes, I have tried pressing the auto adjust button and it does nothing. Have you heard of this problem before?

  • Simon Kelly
    Simon Kelly May 11, 2010

    do you usually have two monitors connected?
    After window boots up and you have your desktop open, try pressing the auto adjustment button on the monitor which is the far right button with an 'A' printed on it.

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  • 28 Answers

It sounds more video card/driver/settings related.

Try setting the resolution to 1024x768 intially. It may help to find the optimal resolution settings for that monitor. Max resolution on it seems to be 1280 x 1024 / 75.0 Hz.

Still seeing double? Try updating your video card drivers.

Still? Try installing the LCD driver. While I've never had to do this, it may be an issue with this model. For XP, select your model here: http://www.acerpanam.com/synapse/forms/acerdrivers.cfm

Posted on Nov 30, 2008

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The letters and numbers appear to be slightly broken up or pixalated on my screen this has happened recently since having the pc checked and cleaned up.


You either need to set the desktop screen resolution as explained in my guide entitled How to set your Desktop Screen Resolution?

or you need to install the drivers for your Graphics card or chipset if you are using onboard VGA.
Expalined in my guide entitled How to install Graphics Drivers, Nvidia and AMD Radeon!!!

You may need to do both.

Thanking you
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Certain versions of the Acer AL1715 monitor had a problem with the VGA socket. Specifically, the plastic case around the socket was not wide enough. The plastic interfered with the plug and so the plug did not seat properly. I fixed several of these monitors by shaving off some of the plastic with a dremel mototool. A hand file would probably work as well. You have to remove the plastic back to do the job.

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