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Washer showing 5d

My washer is showing a 5d in the window that show time wash takes to complete
kenmore he 2 plus

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  • Oanh Jan 02, 2009

    I washer starts off okay then about 2/3 into the cycle , I get the 5D error and it does not wring my clothes or complet the ccyle and does not unload the fabric softener



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Sensing suds. There should not be any. Please contact me if you need further help and leave feedback. Thanks for letting me help you!

Posted on Dec 01, 2008


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How to fix code 5d

The 5d error on most front-load washers is a Suds error. This can be caused by using too much detergent, a non-high efficiency washer detergent, foreign objects in the pump filter, or a problem with the pump or water pressure switch.

First look in the window of the machine while it's running, do you see a lot of suds? If so, remove the clothing from the machine. Then run the washer while it's empty without additional detergent. You may need to do this a few times to rinse the excess detergent. Then try washing the removed clothes again without adding more detergent to clean them.

Next, open the washer and look for the pump filter. Remove any foreign objects. Look at the impeller and the pump and make sure that nothing is in that section of the washer.

To check if the pressure switch is sending faulty information to the main control of the washer, unplug the washer. Remove the top and find the pressure switch (probably on the left rear of the machine). Remove the hose from the bottom of the switch and blow into it. If the hose is clear, then the pressure switch should be replaced first.

If you add a comment with the model number of the HE2 Plus washer, I will be able to provide the parts diagram showing the pump and filter. I'll also be able to point to replacement parts. Most Kenmore appliance parts diagrams are available at .

I hope this helps.

Cindy Wells

Jul 25, 2016 | Kenmore Washing Machines

1 Answer

5d error code kenmore he2plus

Here's a video prem mathew suggested as a solution to your problem from YouTube:

Kenmore He2 washing machine washer drain problem fixed

Apr 26, 2013 | Kenmore Washing Machines

1 Answer

Just received error code 5D Kenmore HE 2Plus Front Loading Automatic Washer

Hello, welcome to fixya.

Based on your post I understand you have a "SD" error problem (looks like a 5D in the digital display) with a Kenmore washer, the error means an excessive drain time or excessive suds was detected as you may or may not already know.

If you follow the link to my solution to this error designed specifically for "do-it-yourselfers" you should be fixed up in no time. (It's much quicker for me than pasting or retyping the complete solution several hundred times, that's how common this is)

Thank you for visiting fixya for your washer inquiry. Please take a moment to rate my assistance both here and on my tip link and leave a brief testimony.


Macmarkus :)

Jun 26, 2011 | Kenmore HE2 Plus Front Load Washer

1 Answer

My washer stops in the middle of the cycle and displays F-1 and after I have to set it on the rinse / drain cycle to complete. Today for the first time it also displayed 5d at the end of the cycle.

5d or Sd means too much detergent was used. Try the following

Run the unit through a RINSE/SPIN cycle.
Run a NORMAL cycle without adding any detergent.

This should clear the unit of the excess detergent.

Jun 29, 2010 | Kenmore HE2 Plus Front Load Washer

1 Answer

Washer stops and error code sd ( or 5d) shows

Hi, the error code is not 5 D it is "S" as in Sierra d. The letters stand for Slow Drain. I had this code and it was fixed in 5 minutes or less. Simply remove the bottom panel from the front of the washer. In the lower right hand corner, there is a tray to catch any items that may slip past the boot on the door seal. Slide this tray out and clean it. You will be amazed at what is in, bobby pins, socks. Re-assembe the washer and presto.

Take care

Jun 15, 2010 | Kenmore HE2 Plus Front Load Washer

1 Answer

5D shows up on Kenmore washer and stops

"F21" (AKA SD) is a Long (SLOW) Drain error (LD). If the drain time exceeds 8 minutes this error code will be displayed. In addition, a "SUDS" error may also be displayed. This may be an indication of a drain pump problem and/or clog in the drain line. You will need to check the following:

1.First, attempt to unplug the washer for at LEAST 30 minutes to reset the Central Control Unit (CCU). Sometimes this is all that is required to correct momentary glitches with the unit. If the error code returns, proceed to step 2.
2.Check the drain hose to make sure it is not kinked or clogged.
3.Check the electrical connections to the pump and ensure the pump is running.
4.Remove the drain pump filter and check for foreign objects and/or debris.
To check the drain pump, click on the following link for step-by-step instructions

If the above procedures do not correct the problem, it is recommended by the manufacturer to replace the drain pump.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for helping with your FREE question

Mar 13, 2010 | Kenmore 43142 Front Load Washer

1 Answer

F21 and 5d code

that is because there is a problem with your pump. you need to take the bottom panel off and untwist the pump filter if it has gone further you need to take the 3 screws out of the pump and clean the impeller. try cleaning the pump filter first though and let me know how it goes

Jun 24, 2009 | Kenmore Washing Machines

1 Answer

He2 plus washer shuts off and flashes f 21 or ends and shows 5d

I'm not by my work computer right now but take off the bottom of the washer (3screws) there should be a tech sheet in there somewhere (usually back of the panel you took off) that will tell you what that code means. I'm not sure if that's a slow drain code or not. Behind that panel is also the drain clean out. It simply screws out like a house one. See if there is anything stuck in there also.

Feb 15, 2009 | Kenmore HE2 Plus Front Load Washer

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