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Service Error 5100 is Displayed. There is no paper jam, but print head holder unable to move to center for me to replace ink cartridge. Harsh scraping noise heard. name and telephone number of nearest ASF

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  • margaret806 Nov 30, 2008

    This service error 5100 problem is with Canon registration # H2000VR; purchase date 1/26/08 fromSTAPLESm 547 River Rd., Edgewater, NJ 07020



    If unable to assist, please provide name and telephone number of nearest ASF



    Thank you

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Since you did not indicate the model number of your unit nor the brand you may see the list below. You may contact the numbers below or access the link to get the information that you need.,


Canon = 1-800-OK-CANON
HP = http://h20465.www2.hp.com/GPL/search.aspx?language_code=en&country_code=us&SearchType=SSP
Brother = 1-877-276-8437
Epson = (562)276-4382

Posted on Nov 30, 2008

  • Thomas Lim
    Thomas Lim Nov 30, 2008

    You can call the number for canon and ask them for the nearest they have the updated list



    1-800-OK-CANON

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Unplug the printer from main power cord for two minutes then plug it in and ON.then check out it will move.

Posted on Nov 30, 2008

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This error means the fuser assembly need a replacement

Posted on Nov 30, 2008

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This error means fuser assembly needs a replacement

Posted on Nov 30, 2008

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1 Answer

Error 5100


When the message "Printer error has occurred 5100" is displayed, the behavior of the FINE cartridge holder is interrupted.
Do you see a jammed paper or foreign material? Did you install the FINE cartridge holder properly?
Please see the following for detail.
If the problem persists, contact the service center for repair.

Aug 15, 2013 | Office Equipment & Supplies

2 Answers

Error 5100 I had a paper jam, and didn't turn the printer off before I pulled it out. Roller doesn't appear to be moving.


Hi there,
Service Error 5100
Cause : Movement of the Print Head Holder is blocked.
Action "Clear the paper jam or foreign object that is preventing the Print Hed Holder from moving, cancel printing from your computer, then turn off the machine and turn it back on again.

Hope this helps.
Please rate my response.
Thanks
Have a good day.

Nov 27, 2009 | Canon Office Equipment & Supplies

1 Answer

Last week i tried to print but it didn't work and appeared 5100 error. i have the pixma mp 170 printer... i don't know how i can fix it


Hello

The manual states that the error code 5100 is a result of:

Service error 5100 is displayed

Cause: Movement of the FINE Cartridge Holder is blocked.
Action: Clear the paper jam or foreign object that is preventing the FINE Cartridge Holder from moving, cancel printing from your computer, then turn OFF the machine and turn it back ON again.
---
You might see something blocking the printer head, check inside to see if there is a paper jam, staple, or some other object blocking the print head.

If this does not work, try resetting the device:

  1. Turn the printer off.
  2. Hold the button Resume / Cancel (red triangle in the circle), click POWER - indicator lights green.
  3. Release the button Resume / Cancel, keeping POWER.
  4. Click Resume / Cancel 2 times, keeping POWER, and then release all the buttons.
  5. When the indicator light Green - click Resume / Cancel 4 times!
  6. Turn the printer off button POWER.
Hope this can help you.

Best regards
Andrea

Oct 20, 2009 | Office Equipment & Supplies

2 Answers

What does error 5100 mean?


This means that the Movement of the Print Head Holder is blocked. To remedy this carefully check the printer and clear the paper jam or foreign object that is preventing the Print Head Holder from moving. With the power off the Head Holder should be able to be moved gently by hand. Cancel printing from your computer, then turn off the machine, and turn it back on again.

Oct 04, 2009 | Canon PIXMA MP600 all-In-One InkJet...

1 Answer

Canon PIXMA MP530 Error Code 5100


OK. It sounds like there's something on the carriage bar restricting the movement of the ink carrier. Perhaps some ink got on the bar.
Try taking a clean lintfree rag dampened with rubbing alcohol and clean the bar. This may have to be repeated a number of times to get the foreign matter off the bar and the ink carriage.
Let me know if this helps. iF it does not we can try something else.
Thanks.

May 05, 2009 | Canon PIXMA MP530 All-In-One InkJet...

1 Answer

Cannon MP830 Printer cartridge jam


So you cant get the ink tanks in place properly?

Have you tried this method to ensure they're properly seated? Is the printer on or off when you try to seat the tanks?

Refer to the following steps to verify the ink tanks are seated correctly:
  1. Confirm that the printer is powered on and press the Open button. (The paper output tray will open.)

    mp800_openbutton.gif

  2. Lift the scanning unit (printer cover) completely. (The print head will move to the replacement position.)

    mp500_scanningunit_open.gif

  3. Open the inner cover.

    CAUTION:
    a. Do not try to manually move or stop the Print Head Holder.
    b. Do not touch any metal parts.


  4. Press down on the ink tank until a click is heard, thereby making sure the ink tank is seated properly.

    05sj00141_08_en.gif

    Note:
    Make sure that the ink tank is inserted in the slot that corresponds to the ink tank's color.



  5. Ensure that all the ink tanks are installed properly and the ink tank lamps light red.

    05sj00141_09_en.jpg

    Note:
    Ink Tank Lamp
    You can check the status of each ink tank according to the way its lamp flashes.
    • - On: The printer is ready to print.
    • - Slow flashing (at about three second interval): Ink is low. Prepare a new ink tank.
    • - Fast flashing (at about one second interval): Ink tank is empty, or the printer is not ready due to an error.
    • - Off: An error has occurred and the printer is not ready to print.
  6. Close the inner cover and the scanning unit (printer cover).

    Note:
    1. When closing the scanning unit (printer cover), be careful not to jam your finger.
    2. When starting printing next time, the print head cleaning launches automatically.

Apr 04, 2009 | Office Equipment & Supplies

1 Answer

5100 ERROR


As per the manual...

Service error 5100 is displayed

Cause: Movement of the FINE Cartridge Holder is blocked.
Action: Clear the paper jam or foreign object that is preventing the FINE Cartridge Holder from moving, cancel printing from your computer, then turn OFF the machine and turn it back ON again.
---
You might see something blocking the printer head, check inside to see if there is a paper jam, staple, or some other object blocking the print head.

Mar 27, 2009 | Canon PIXMA MP170 All-In-One InkJet...

2 Answers

Error 5100 canon mp470


Service error 5100 is displayed

Cause: Movement of the Cartridge Holder is blocked.
Action: Clear the paper jam or foreign object that is preventing the Cartridge Holder from moving, cancel printing from your computer, then turn OFF the machine and turn it back ON again.
With power off, move the cartridge holders manually
reseat the cartridges. Then power back on.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

Jan 10, 2009 | Canon Office Equipment & Supplies

2 Answers

Cannon printer mp460error code 5100


Service Error 5100 is Displayed
Cause
Action
Movement of the FINE Cartridge Holder is blocked.
Clear the paper jam or foreign object that is preventing the FINE Cartridge Holder from moving, cancel printing from your computer, then turn OFF the machine and turn it back ON again.

Nov 05, 2008 | Office Equipment & Supplies

1 Answer

Error 5100


Service Error 5100 is Displayed
Cause
Action
Movement of the FINE Cartridge Holder is blocked.
Clear the paper jam or foreign object that is preventing the FINE Cartridge Holder from moving, cancel printing from your computer, then turn OFF the machine and turn it back ON again.

Sep 27, 2007 | Canon PIXMA MP170 All-In-One InkJet...

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