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How do I load the paper in the canon selphy cp400 printer. This was given to me with out the operating manual.

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You can download the User Guide (in PDF format) here

Just scroll down to the Guides & Manuals Section and download the file Named :

Compact Photo Printer SELPHY CP400 User Guide

Posted on Nov 30, 2008


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When i try to print by my canon selphy CP400 it always say no paper even if there is and as i know i put it correctly .Please help me...:(Thank you so much

Turn off the printer, take the paper tray out along with anything else that can fall out and put the printer up where you can see into the paper tray area. Look towards the front as that's usually where the paper out sensor is located. If that flag is hanging down as it should, make sure it's cable is plugged in. If it looks like that sensor flag is dislodged or bent, you may need to carefully reseat it into its slot. If its bent, you can heat it slightly with a heat gun or lighter (please don't ignite the plastic or turn it into a melted blob!). Once slightly heated, carefully return it to its original position. DON'T FORCE IT! If after all that it still says there's no paper, the sensor itself has failed and that usually is attached to the main board. Not a great situation for do it yourself repair.

Oct 24, 2013 | Canon Selphy CP400 Thermal Photo Printer

2 Answers

I have no disk to put the printer on my computer

Click on this link, then drivers and software, select operating system and select your driver.

If link does not work copy and past in to browser.

Hope this helps.


Apr 14, 2011 | Canon SELPHY Compact Photo Printer

1 Answer

What computers is this printer compatible with?

System requirements:
Computer: PC or Mac
Operating System: Apple MacOS 9 • Microsoft Windows 2000 • Microsoft Windows 98 • Microsoft Windows 98 Second Edition • Microsoft Windows Millennium Edition • Microsoft Windows XP Home • Apple MacOS X

Jan 31, 2011 | Canon Selphy CP400 Thermal Photo Printer

2 Answers

Paper stuck in the printer because of dead camera battery

Been there before. There is no easy way to do this however you can call canon and there is a reset switch pattern that will rest the memory in the machine and run a self test at start up this may help

Nov 06, 2009 | Canon Selphy CP400 Thermal Photo Printer

2 Answers

What is the correct way to load the paper.i cant get it to feed

On the Selphy printers you put the paper on the front tray just up to the rollers. When you print the paper is drawn in toward the rear, and then prints on the way back out to the front tray.

Aug 19, 2009 | Canon Selphy CP400 Thermal Photo Printer

1 Answer

Would like a start guilde

go to this website,,select the correct operatiing system and u will fing the product manuals

best of luck,,giv a good rating and keep me posted

May 19, 2009 | Canon Selphy CP400 Thermal Photo Printer

1 Answer

It won't pull the photo paper through

I had that happen too. first make sure you dont have to much paper in the tray, and that the tray is locked in all the way. If these don't work uninstall the printer and then reinstall should work then

Oct 27, 2008 | Canon Selphy CP400 Thermal Photo Printer

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