Question about HP Pavilion dv6000z Notebook

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Small electrical chocks

Hi
i just bought a new HP pavilion dv5 (model d5-1155ee), it has been 2 weeks

I noticed a small electrical shock on the left corner under the keyboard

i took it last week to where i bought it from, they said it is a common problem, when you plug it in a socket where the "earthing" is not connected in a correct manner, specially that the notebook is all metal

i've tried it in all my apartment's sockets, same problem, i can't feel my left fingers no more

Any solutions please?
Could this be a logical cause of the problem?

thx


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They said correct. you can cover that corner with tape. it can help you. no other way to resolver the issue.

Posted on Nov 30, 2008

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Yes it happens. It happens on my laptop as well but it should not be enough to shock you and should not happen. my best suggestion return the laptop. My laptop is a Compaq and yes you will see small sparks when you plug it in but NOT on the keyboard itself. Its a design flaw. Id also suggest contact HP directly and tell them about this.

Posted on Nov 30, 2008

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Posted on Jan 02, 2017

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