Question about Facebook Social Network

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Can't Load Login Page for Facebook

Hi, I have not been able to access facebook for about a week now. I was on it one morning and then that afternoon my computer couldnt load the login page. All that comes up is a white screen and my computer just keeps thinking and thinking.

Please help.

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  • 20 more comments 
  • leannemonger Dec 03, 2008

    I have tried to ping Facebook, open it through a notification in an email and typing the url into the address bar directcly and can't even open the login page. I can open anything else but Facebook wont open. The message at the bottom of the screen says 'Waiting for'

    I don't think I have any software that would stop me from entering and I've cleared my cookies so I am not sure what else I can do.

  • Anonymous Dec 03, 2008

    Mine too. Works everynow and then. Both IE and Mozilla won't open it. Few days ago I deleted both explorers and re installed them, it went for a little bit but now no go. Tried clearing cache and cookies, no go. Just tried re-installing the explorers, no go. Every other website works fine. Running Vista Ultimate. Thanks for any help in advance!

  • bigaidar Dec 03, 2008

    I can't load the facebook logon page!!

  • lori1angel Dec 04, 2008

    can't even get the facebook home page to come up. just thinks and thinks and thinks......... very frustrating. has been a couple of weeks now

  • Anonymous Dec 07, 2008

    Mine stopped working yesterday - have tried deleting the temp internet files but didn't help. I was uploading photos when it stopped working.

  • Spacegirlley Dec 08, 2008

    Glad to see I'm not the only one. I have Firefox an IE both won't load I can get the mobile version to come up on the PC but that's about it. I've heard rumors that it could be due to the internet provider, but I'm not too clear on that. Apparently Orange has big problems loading Facebook, but I'm with 3, so No idea.... Any ideas?

  • Slinkie
    Slinkie Dec 08, 2008

    Yes, this is peculiar to some ISPs ... I recently switched from Optus
    to 3 because I moved addresses. I can get onto every site except I
    cannot load the Facebook login page, nor an internet banking login
    page. A suggestion I got was it's DNS related, but haven't been able
    to dig any more info to follow that up.
    Basically as I understood it, I need to change the DNS IP addresses that 3 have set, to something that will allow it to work ... I am trying to find out what Optus' ones are in case I can get away with using those, but I don't know enough to even be confident that will work.

  • melaniecorde Dec 08, 2008

    I have tried clearing my cache and that didnt work. I have also recently changed to 3 wireless internet so maybe that is what the problem is. I will try the solution above. Will this change anything with the plan that I am on with 3, will I be charged more?????

  • melaniecorde Dec 08, 2008

    Thank you for clarifying that, I have done what you said to do and it worked for me too.. I agree that 3 need to be aware of this problem.. I have also contacted them to let them know..

  • Anonymous Feb 13, 2009

    Can't Load Login Page for Facebook

  • johnyates146 Feb 17, 2009

    i pretty much have the same problem i cannot access anything to do with facebook i keep getting page sayin that internet explorer cannot open page but all other sites have been good with no problems at all

  • aishan Mar 29, 2009

    when i logged in ,it works perfectly but i get simply blank page when it redirect into home page .i cant see my friends profile as well.only thing i can see is my profile page...can any one help me out...

  • Anonymous Mar 29, 2009

    I have the same problem and also use "3" internet - what is the solution?

  • Anonymous Apr 10, 2009

    I've not been able to log into Facebook for 2 days. It was fine when I was on it Wednesday night and then wouldn't let me log in on Thursday morning. It will load part of the page, top and bottom, but the rest of the screen is just white and keeps trying to load. I may or may not get the "Failure to Connect to Server" message. Can anyone help me get connected!

    Thank you!

  • rhbr Apr 12, 2009

    Hi, I've been unable to log in though I've loaded firefox now. It worked for about a day, and now does nothing. I'm wasting all my airtime in this way. Ive cleared the "Cookies", as instructed by FBook themselves and changed my password also per instruction. Please help. Rosa

  • mhanf May 07, 2009

    I cannot load facebook, in bottom corner I get "Done, but with errors" and it will not do anything

  • Sam Kirsch
    Sam Kirsch May 11, 2010

    Have you tried clearing your Cache? What browser are you currently using to try to access Facebook?

  • Anonymous Mar 21, 2014

    it dosent load the page

  • Anonymous Mar 22, 2014

    can't get to my login. computer keeps bringing up my husbands

  • Anonymous Mar 26, 2014

    my facebook page wont load...accidentally hit something and its gone!

  • Anonymous Mar 31, 2014

    I had friends earlier today, and now all my friends are gone fronm my page. Also, I somehow created two different pages, and would like to keep only one.

  • Anonymous Sep 07, 2015

    me too, facebook last night, white page today, have done nothing different. Everything else works. No one can help so far.


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Ok, I've played around some more and got it working.

As stated earlier, I am on 3 wireless, but am now using Optus DNS servers. Anyone can find out how to change their DNS settings and this will work ... but these instructions are specifically for those other users on 3 wireless ...

  1. Close your browser/s.
  2. At your 3 Mobile Broadband window, click on Settings then Network Connection Settings..., click on New and type Optus (or any name at all) in the Profile Name box. Keep all other settings, but change the following:
  3. Change the DNS Settings from Dynamic to Static with these: Primary and Secondary
  4. Change APN to static and type in 3netaccess.
  5. Connect, reopen your browser (I used IE this time and it worked) and try a few normal sites ot make sure it's working. Then try Facebook. It worked for me.
Everyone else - i.e. those using an ADSL modem - probably just change the DNS settings from Dynamic to Static and plug in the above numbers and I reckon you'll have success. If not, then at least you know I'm on the right track and you just have to tweak it a bit more.

Posted on Dec 08, 2008

  • Slinkie
    Slinkie Dec 08, 2008

    No, it will not cost you more or change your agreement with 3.

    With the changes I've made, the only difference is I am referencing Optus' DNS servers because they obviously have some configuration that is better than 3's, because I can now use Facebook and other login pages such as internet banking.

    I will call 3 to advise them, because I am surprised they have not figured this out for themselves yet, especially with their wireless internet deals being so competitive and Facebook being so popular, you'd think they'd want to prevent receiving heaps of complaints about it!


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