Question about Husqvarna Viking 1

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Feed dog problem and service cost

I've had a Designer I SE for 2 years, it has always worked great. Today I was using a decorative stitch, then the machine made a terrible noise and stopped feeding. I checked the bobbin, the thread, I cleaned out the bobbin casing area, turned off the feed dogs, turn on the feed dogs, turned it off for a while and then back on, but still have the problem. If I put a straight stitch on a 6 length if goes a little. The feed dogs don't move, but up and down a little, not forward or backward, enabling the fabric to move.

I also noticed that the "troubleshooting" part of the manual is kind of ****.

I am hoping someone knows what the problem is and that it won't cost me a trip to the repair guy. I've never had it serviced (probably about time though) but what should I expect it to cost? Or is there anything I should watch out for that might be unnecessary and just a way for the repair guy to screw me out of money. (Yea, I'm kind of paranoid:P)

Anyway, thanks for any help anyone can provide.

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I believe that your machine will need a new link spring
SPRING, LINK
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This spring is in the freearm area and rides on the feed eccentric. Go to a Husqvarna Viking authorized service center. The technician may not be immediately familiar with this problem but when you tell them where the problem is they will be able to fix it quite easily.
I recommend that they do not remove the feed mechanism. Instead, remove the three large screws on the bottom of the machine that hold the frame on the base plate and the screw that holds the link spring in place can be accessed through a hole in the bottom of the freearm that may be hidden by the ribbon cable that goes to the thread cutter. I have changed the part without removing anything else, just put it in place with a tweezer and reinstall the screw. No adjustments are required to the feed mechanism because none of the mounting screws are loosened.
Definetly have the machine serviced while it is in.
First, ask the associate at the service dealer what the price will be for a service for the machine. Then, ask what the additional cost will be for replacing the link spring. I will charge an additional $35 to the service for labor and the spring is about $5 to $10 is I remember correctly.
Don't attempt the repair on your own.

Posted on Dec 04, 2008

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