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I have a gateway M-series laptop that fell off the arm of my couch. Since then, it has worked fine except for the dvd rom. I can hear it working but it does not read the disc that is inserted. Is there any way I can fix this myself?

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  • 55 Answers

You probably need to replace the drive, buy a replacement drive the old one should come out if you flip the laptop over and unscrew where the drive is

Posted on Nov 30, 2008

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MY , CD/DVD LAPTOP DRIVER DOESN'T WORK. IT CAN


goto run and type "compmgmt.msc"(without quotes) and select disc management if the dvd drive is showing below the hard disks means your dvd drive is working fine only thing you have to do is to right click on the CD-Rom 0 and change drive letter and paths to it
.if the CD ROM option is not seen in disk management then you have to go to the device manager option under computer management and expand cd/dvd -rom drives and you will find your dvd drive model if not that means that your dvd drive has got hardware problem

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open your pc shutter and plug the both cables of cd dvd rom the data cable and the power cable or replace it with the new one and check on bios that these are detected.

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AM USING A GATEWAY LAPTOP WITH OPTIARC DVD RW AD7640S ATA. IT WAS WORKING INITIALLY BUT FOR SOMETIME NOW WHEN I INSERT ANY CD, IT TELL ME TO INSERT A CD INTO THE DEVICE EVEN THOUGH ITS INSIDE. AM USING...


2 possible issues....1 driver for the dvd rom is corrupt.....try using the cd the unit came with and re-installing the driver....2 bad rom....if your under warranty...try just sending the rom in....if now...flip over the laptop....find the 1 screw that will let you slide out the rom...look for the part number/ model number....find one on ebay....real cheap there...usually under 10 bucks....try cc.texas.smart.shop (member) that is me and i have a few gateway roms avail.

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Dvd cd-rom will not play any cd, you can hear them spinning but that is as far as it goes. I have tried updating the drivers and it says they are up to date, I have tried uninstalling the dvd cdrom and...


Hi,


Try to use brand new scratch free CD/DVD. Try to Unplug CD/DVD ROM from laptop and Plug it again. If problem persist, replace your CD/DVD Rom.



Regards;
Hassan

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1 Answer

CD rom not working


there is a problem in ur drive,go for a new one

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Looking for part gateway p/n 5501545


No one seems to be selling that particular part anymore, which laptop do you have? The Gateway Solo 9300? You may have to try to find an upgrade that's compatible as far as the motherboard connection is concerned.

Solo Series 9300 components are here.
Solo Series 9300VE components are here.

If you don't have a Solo 9300, you can look up your laptop model on Gateway's website; newer models can be found here and older models, also called "Legacy Notebooks," here.


Dec 22, 2008 | Gateway 8X DVD-ROM 5501545 (5501545)...

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DVD drive reads DVDs but not CDs


DVD drive reads DVDs but not CDs

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Without knowing your specific laptop, look underneath about 5 inches from the edge where the drives slides in. You should see a screw there but not holding a panel.

Remove that one screw, pop the drive open and give it a gentle pull, it should just slide out.

Most laptop drives are the same with the exception of the faceplate and the bracket (surround) that is attached to the bare drive.
This is removable and can be transferred to another drive. Careful not to lose any of those tiny screws =)

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Provide a CD/DVD cleaner disc and clean it maybe it help;
I encoutered that problem 3 months ago, the DVD ROM recognized only few DVD disc, other DVD's won't even the windows is freshly installed. The laptop was return back to the store they replace it.

However, in your case; it work fine before so maybe i suggest you to clean your DVD rom using the cleaner, if not work then , scan your computer with a potent antivirus, if this not work also, maybe i recommend to format and reinstall the system,

If all of those are not working maybe its time for you to enjoy the warranty of your laptop if the laptop has a warranty. hope this help.

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