Question about ASUS Computers & Internet

4 Answers

All the function keys on my Asus laptop computer Model:A3F are not working. This laptop computer is still under its two year warrenty. Do I need to send it to your shop for repair? Please advise. Thanks Ken Wu

Posted by on

  • kenwu41 Nov 30, 2008

    I made a mistake about my laptop Model:A3F being in warrenty. It expired its warrenty date eight months ago. Please advise what can I do to fix the faulty function key.
    Ken Wu

×

4 Answers

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • ASUS Master
  • 19,396 Answers

Save all your data first, using an external disk or a USB memory, or recording on CD/DVDs to do a full backup.

Tthen do a full system reinstall using the recovery disk or the recovery tool, check on your user manual if disk is not provided.

If you still get the faulty keys after a fresh system had been installed, then you have a faulty keyboard , and need a replacement.

You can contact Asus support, and ask price of repair.

Also ask them where you can purchase a warranty extension.


How to Create Product Registration? -->

Posted on Nov 30, 2008

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Genius:

    An expert who has answered 1,000 questions.

  • Master
  • 1,142 Answers

Reset the BIOS setting to the default and then try.
Do a flea power as well take the battery out unplug the power cable then press the power button for 40 seconds without connecting any power nor cable nor battery hold down power button that will release the static power then reconnect every thing and try, things should be fine.

Posted on Nov 30, 2008

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Master
  • 928 Answers

I would assume that you are in the US. That being the case you can go to the site below for repair information on your unit.

http://support.asus.com/service/service.aspx?no=407&SLanguage=en-us

Posted on Nov 30, 2008

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Sergeant:

    An expert that has over 500 points.

  • Expert
  • 217 Answers

If its under warrant it is advisable to send it to the service center.as some of the keys must have hanged or got stuck and needs reparing or servicing.

Posted on Nov 30, 2008

  • llincon Nov 30, 2008

    try connecting external keyboard and check out.

×

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Asus integrated mouse blocked on computer, the arrow will not move


If I understand, your touchpad isn't working? Try a reboot, unplug, remove battery, plug in, reboot. you didn't post the Asus Model or the OS you are using, Perhaps the Function key+ another key will activate? Take a user manual at Asus Support: http://support.asus.com/ServiceHome.aspx?SLanguage=en

Apr 07, 2013 | ASUS Computers & Internet

2 Answers

Asus Laptop Touchpad trouble shooting


Step 1:
Touchpad Not Working in Laptop b> Locate the "Fn" key in the lower right or left corner of the laptop keyboard. The "Fn" key typically has different colored text on it or the key itself is a different color. Locate the function (F1 through F12) key at the top of the keyboard that disables or enables the touchpad on the laptop. The key typically has an icon that resembles a touchpad with a finger touching it or a touchpad with a diagonal line through it. Press both the "Fn" and touchpad Function key simultaneously to reactive the touchpad on your laptop. Move your finger along the touchpad to verify that it works. Press the combination at any time to disable the touchpad again.

Feb 06, 2013 | ASUS Computers & Internet

1 Answer

Function key not working


ASUSTek Computer Inc., or simply Asus, has been a leading innovator in computer hardware technology for the last 20 years. Taking the same precision and care in its hardware manufacturing, Asus has been making quality laptops, desktops and servers for the last several years. With a selection of on-board functions in their laptop series, certain keys can malfunction during system updates and software changes. Use the function key (Fn) located at the bottom right of your keyboard in combination with any of the F keys located at the top of your keyboard. If none or only some of the combined command keys work together, then there is an issue with the ATK Drivers. An update of these drivers will eradicate the issue. Navigate your browser to the Asus support site, linked in the references section below. This website will provide the tools necessary for driver update. Select the appropriate products from the three drop-down menus at the top right of the support page. For the first box, select "notebook," the second box select the series notebook that you are using and for the third box, select the corresponding model. With all three selections, hit the search box located underneath these product selections. When the popup window appears, choose your corresponding operating system. Once chosen, hit search. A list of file types will appear with corresponding selections for driver updates. Click on the "+" box located next to the file type ATK. This will generate a list of all the appropriate driver types associated with this particular function. Locate the driver description "ATK Hotkey Utility" and click on "Global(DLM)". This will open another pop-up and your driver download will begin. Once the selected device driver has finished downloading, a prompt to launch the application will appear in the popup box of the download manager. Select "launch" to unpack the zip files using the Winrar software. Make note of the folder in which the unpacked driver setup is sent. Locate the Setup file that was just unpacked and double-click for activation. This will initiate driver setup of the driver that has just been downloaded and restore the function of the Fn key. Follow the instructions once setup has initialized. Once setup is complete, you will be asked to restart your system so that all changes and driver updates can take effect. Close all programs and perform this final step to complete driver setup. The function key on the Asus keyboard should now be restored to its intended use. Hope this helps.


b>

Jan 20, 2013 | ASUS Eee PC 1000HE Netbook

1 Answer

My fn key does not work.


ASUSTek Computer Inc., or simply Asus, has been a leading innovator in computer hardware technology for the last 20 years. Taking the same precision and care in its hardware manufacturing, Asus has been making quality laptops, desktops and servers for the last several years. With a selection of on-board functions in their laptop series, certain keys can malfunction during system updates and software changes.

Use the function key (Fn) located at the bottom right of your keyboard in combination with any of the F keys located at the top of your keyboard. If none or only some of the combined command keys work together, then there is an issue with the ATK Drivers. An update of these drivers will eradicate the issue. Navigate your browser to the Asus support site, linked below. http://support.asus.com/download/download.aspx This website will provide the tools necessary for driver update. Select the appropriate products from the three drop-down menus at the top right of the support page. For the first box, select "notebook," the second box select the series notebook that you are using and for the third box, select the corresponding model. With all three selections, hit the search box located underneath these product selections. When the popup window appears, choose your corresponding operating system. Once chosen, hit search. A list of file types will appear with corresponding selections for driver updates. Click on the "+" box located next to the file type ATK. This will generate a list of all the appropriate driver types associated with this particular function. Locate the driver description "ATK Hotkey Utility" and click on "Global(DLM)". This will open another pop-up and your driver download will begin. Once the selected device driver has finished downloading, a prompt to launch the application will appear in the popup box of the download manager. Select "launch" to unpack the zip files using the Winrar software. http://www.liutilities.com/products/campaigns/vendors/rarlab/home/ Make note of the folder in which the unpacked driver setup is sent. Locate the Setup file that was just unpacked and double-click for activation. This will initiate driver setup of the driver that has just been downloaded and restore the function of the Fn key. Follow the instructions once setup has initialized. Once setup is complete, you will be asked to restart your system so that all changes and driver updates can take effect. Close all programs and perform this final step to complete driver setup. The function key on the Asus keyboard should now be restored to its intended use.

b>

Jan 15, 2013 | ASUS Eee PC 900 Notebook

1 Answer

Can i ask something about my keyboard..i bought asus f8 series..a year ago..this month i experience a malfunction on my keyboard..my letter h, space arrow key and z,x,c,v,b,n, are not working but other...


To determine if the keyboard is faulty ot the keyboard controller chip on the motherboard is faulty, connect an USB keyboard to your laptop. If this USB keyboard functions correctly then the laptop keyboard is faulty and needs to be replaced.
If this keyboard also malfunctions the the fault is on the laptop's motherboard.
You may be able to get it repaired under warranty.

May 13, 2011 | ASUS Laptop Keyboard for Asus Eee PC

1 Answer

Hi, I have an Asus EEE Atom netbook and the J key will not work anymore. At first when I hit the J key, it would keep on typing Js automatically. Now it won't even type Js at all. Any ideas??? Thanks,...


I guess the key j is struck or is dislocated from its seat
if the system is under warrenty you can contact asus who will replace the keyboard
else you will have to open the keyboard and fix it manually

Dec 25, 2010 | ASUS Eee PC 900 Notebook

3 Answers

Need to replace asus A3F keyboard


Push in the four tabs at the top of the keyboard with a small flat screwdriver and prise out the keyboard, there are no sercuring screws behind.

Feb 18, 2010 | ASUS Laptop Keyboard for Asus A3, A6, A9,...

1 Answer

Keyboard keys not working


if it is still under warrenty, take it back to the place that you brought from along with the recept and the warrenty card, and you should get another one for free. if you dont tell them that you will take them to consumer affairs cause customers come first everytime.

Jul 28, 2008 | HP Pavilion dv1000 Notebook

1 Answer

Model A3F cant start at all this morning. Press ON button but nothing happens no sound whatsoever.


If you are plugged into a power strip you might try plugging it directly into the wall. If there is an on off switch on the back of the machine near where the power cord plugs in, be sure it is in the on position. If this does not help, I would suspect a bad power supply in the computer. Not too expensive.

Jul 25, 2008 | ASUS Computers & Internet

Not finding what you are looking for?
Computers & Internet Logo

Related Topics:

39 people viewed this question

Ask a Question

Usually answered in minutes!

Top ASUS Computers & Internet Experts

Les Dickinson
Les Dickinson

Level 3 Expert

18384 Answers

David
David

Level 3 Expert

778 Answers

Tony

Level 3 Expert

2600 Answers

Are you an ASUS Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...