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Do not use this crib. This crib broke and caused my infant son of six months to get caught. He passed away on October 16th because of getting caught in this crib. I am trying to getting this crib recalled. Please Please do not use drop down cribs. They are entrappment devices for infants. 3 infants including my son have died in 2008 due to drop down side cribs. Please for your babies sake, take this crib back.
Try Products America www.productsamerica.com. Their website is very promising but they insist on over the phone orders only and want you near near the crib for measurements,etc. I've been searching for days after being abandoned by the manufacturer as having "too old" a crib for them to still have replacement parts for it.