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An expert who has answered 20 questions.
Re: not reading disk
Your laser need to be adjusted or calibrate.If you have a ps2 old model is a common issue.Look around on youtube for some tutorial and if the adjusting will not work you need a new laser.Slimline Machine can not be adjusted but need new laser
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I would try a lens cleaning disk and see if that helps. Oftentimes if there's just a little smudge on the lens it can keep certain games from playing while others work perfectly. It's been a while since i used one bought i've bought them from Best Buy and Staples in the past.
It's not enough to use a disk to clean the laser lens. You have to take the PS2 apart and clean the lens manually. Nicotine, Incense, diffusers, and other smokes and just time itself clouds the lens. Not only that but the part that the disk sits and spins on needs to be cleaned over time as well to assure the disk is in proper alignment and Is not just kinda spinning on the spindle.
In that link i posted above you be led to directions on how to take apart your PS2 and what parts to clean. The instructions I have posted in that tutorial is for the (FAT) PS2 model not SLIMLINE. If you have a slimline model you don't have to take apart anything just open your cover and clean the parts in the video.
Sounds like you need to get your money back ..the resurfaceing can also do more bad than good But a little trick lightly rub a crayon over the disk ,,old pantyhose works great rub it off from center out then try your disk ,,have saved many good games that way
You will ne4ed to clean up the PS2. open it up and clean the laser lens with alcohol on a cotton swab. If it is the Slim Ps2 model you should not use Alcohol. Use A glass Cleaner like windex on the slim. Sometimes the magnet gets week and you need to add some magnetism to help improve the spindle grip on the Game disc. Cut up a refridgerator magnet and place it in the white cap thatt clamps the Game disc in the cd player.
What you probably have is a disc read error, if you don't want to get a new system first you can always open it and repair yourself but that voids the warranty but is voided after the 30th day, I have tried it a few times in the past and it works but is time consuming and if your not careful you can break it beyond use. But if you're brave read this article. http://arstechnica.com/articles/paedia/hardware/ps2.ars
does it still read the disk you was playing or not if it dont then you could buy a lense cleaner put this into you ps2 and then after it has cleaned the lense try your games again you can buy these really cheap and they are just a disk with little brushes onn that cleans the lense in anything that takes disks if this dont solve the problem and the ps2 dont play any disk at all then the laser will need replacing you can replace it yourself but it will need to be recalibrated witch is something a pro must do as not doing this will stop it reading any disk but you only get this prob if you buy new laser you can get second hand ones but you never no if they are working or not hope this is some help to you