Question about Mitel 5220 IP Phone

2 Answers

Mitel 5220 IP phone won't ring when the main line is ringing

But it will ring when my extension is dialed. When the main line rings I have to hit the line that is ringing. This is the only phone that does this. The rest of the phones ring when the main line is ringing and you just pick up the handset to answer the call. When my extension is dialed it rings at my phone and at another persons desk as well. Where I sit is where a big wig used to. No, I'm not a big wig that is why this is annoying. Please help me! This phone is gonna drive me nuts. I've turned off the call forwarding because I didn't know if that would do anything. It didn't. All your help is greatly appreciated. Thanks.

Posted by on

Ad

2 Answers

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Expert
  • 192 Answers

WOW
Ok this post is OLD, but for anyone else having this issue, this is the solution...

There is a programming feature that states: DELAYED RING on certain lines, meaning you can physically see a call coming in to the system (via line flashing), but it will not ring at your desk till something like the 4th ring(hence the name DELAYED ring).

If your set does not ring, and you pick up the heandset, the phone system doesn't know if you want to answer the call -or- you just want to make an outgoing call...
Therefore the Mitel system picks up internal dialtone and waits for you to make the initial reaction (hit 9 for a line out or hit a line that is flashing on the set).

Too change this option, a Mitel Tech is required...

Posted on Mar 26, 2009

Ad
  • Level 1:

    An expert who has achieved level 1.

    Hot-Shot:

    An expert who has answered 20 questions.

    Corporal:

    An expert that has over 10 points.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 37 Answers

It's even simpler than previously solved; The system administrator can correct this for you in a simple programming change. In the form Multiline set key assignment change the ring type from "No Ring" to "Ring" that's it, done! (I hope you enjoy the digs).

Posted on Oct 14, 2009

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Mitel 5330e IP phone. Saying voice mailbox is full on an extension when someone rings the number but when pressing the voicemail button it says I have no messages


Try to dial voice-mail, press star and manually enter the extension and pass code. You could have another mail box notifying that phone

Dec 06, 2016 | Mitel Computers & Internet

1 Answer

I want to change the voice message on my mailbox. I have a Mitel 5224 IT Phone. I hit the envelope and it says "NO MESSAGES". How do I record the message?


the envelope button only works when it is flashing. Need to dial the voicemail or if there is a key programmed on the phone that rings voicemail.

Jun 09, 2011 | Mitel 5220 IP Phone

1 Answer

We are unable to turn a ringer on, for when the general number rings, on one Mitel 5020 IP Phone, and we would like to make it so another phone doesn't have to hear the ring on the general number ring.


This is set on the buttons for the phone from within the system programming. Individual buttons can be set to NO Ring, Ring, Ring Continuous, Delay Ring, or Delay Ring Continuous.

Continuous meaning that even if you are on the phone, it will ring audibly on your phone. If it's not set to continuous, it will only give a blip.

You should contact your vendor for assistance in setting this up.

Aug 03, 2010 | Mitel 5220 IP Phone

1 Answer

I have a Mitel 3300 and one of my voicemail extensions never answers. It just rings and rings.


system administration, Call handling,Call re-routing. make sure the phone is call routed

Aug 11, 2009 | Mitel 5212 IP Phone

1 Answer

How do I pick up another phone that is ringing in my office


You will have to get the Mitel Programmer to program a button that can do that for you. Mitel systems are amazing, but unfortunately most things have to be programmed to do what you want.

Jun 09, 2009 | Mitel 5220 IP Phone

1 Answer

Mitel 5220 ip phone (switchboard)


What phone system do you have?3300 need to call reroute first Alt. to other ext.

May 01, 2009 | Mitel 5220 IP Phone

1 Answer

Message light flashing


this is a callback message it is activated by pressing the message key while the called party is ringing. To remove it you must answer a call between the two.

Nov 18, 2008 | Mitel 5220 IP Phone

2 Answers

How do you answer another phone in the office by using your own phone


Ascertain from your system administrator the directed call pickup feature access code, this will allow you to pickup any ringing call as long as you know what ext number is ringing.

Jul 11, 2008 | Mitel 5220 IP Phone

Not finding what you are looking for?
Mitel 5220 IP Phone Logo

2,160 people viewed this question

Ask a Question

Usually answered in minutes!

Top Mitel Computers & Internet Experts

Marvin
Marvin

Level 3 Expert

81294 Answers

Brad Brown

Level 3 Expert

17433 Answers

Gil Shultz

Level 3 Expert

3382 Answers

Are you a Mitel Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...