Question about Dell 962 Photo All-In-One InkJet Printer

2 Answers

Dell AIO 926 driver is not installed, even though I installed it!

I'm trying to re-install my Dell Aio 926 printer with the official cd that came with the whole Dell package. After the setup, I try to print a test page, but nothing prints! When I open up the "All-in-One center," a message box keeps popping up saying "The Dell Photo AIO Printer 926 printer driver is not installed. Please reinstall your printer driver."

Posted by on

  • 7 more comments 
  • blzkrg Jan 05, 2009

    I have the same problem, although with Dell Photo AIO 922. At first I had trouble printing to the printer while networked, but I am getting the same error with the printer connected directly to my PC.

  • scissors1957 Jan 07, 2009

    Dell AI1 962 Ive done everthing ,but still get the message, reinstall, the driver is not installed. Ive used the dell disc and downloaded the hardware off the dell site. Is there any solution....apart from buy a new one !!

    Thanks for any help

  • jbidlow32 Jan 21, 2009

    i have the same problem with the Dell AIO 926, and I downloaded the drivers from dell.com. This looks like a reoccurring problem so please post a solution!! Thanks


  • grahamms Jan 27, 2009

    I am having a similar problem. After install, I can print one document. When I go to print a second document I get the error "Printer Status Window Interface has stopped working". I have to uninstall and then reinstall the drivers before I can print another page. Then the cycle starts all over again. I am calling Dell tomorrow.



  • Anonymous Feb 25, 2009

    IT DOESNT WORK AND PISSIS ME OFF

  • Peter Keiser Mar 05, 2009

    First problem started when I tried to scan with AIO 962 and it wouldn't scan. I was trying different things to get it to work. I decided to uninstall and then install again. Since then the printer won't install at all.

  • bbl1 Mar 11, 2009

    Hi Vivektj,

    After I download the driver and app what do i do next? WHich folder to open and how to start the installation?
    Thanks

  • eridania_86 May 01, 2009

    no can imprimir

  • mariannem574 May 20, 2009

    after installing the latest printer drive for Dell AIO 962 (note not 926), I keep gett the same message. print driver not installed. Then Im asked if I want to install the driver.



    I type in the serial number on the back of my pirnter and select xp operating system. Im on xp sp 3. Does any one have solution for this end less loop?

×

2 Answers

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Sniper:

    An expert who has posted more than 50 answers, of which 90% or more were rated as helpful.

    Governor:

    An expert whose answer got voted for 20 times.

  • Expert
  • 55 Answers

Hi, The problem here is that the CD has an older version of the driver which has some known issues. Few steps will be required to fix this.

  1. Unplug the printer
  2. Goto control panel -> Add/Remove programs (or) Programs & features (Vista), uninsuatll the Dell Printer software if listed.
  3. Download the Driver from the Dell Support Website

 
XP Driver
http://support.dell.com/support/topics/global.aspx/support/downloads/en/downloads_splash?c=us&l=en&s=gen&~mode=popup&file=195205
XP Printer Application
http://support.dell.com/support/topics/global.aspx/support/downloads/en/downloads_splash?c=us&l=en&s=gen&~mode=popup&file=205258
 
Vista Driver
http://support.dell.com/support/topics/global.aspx/support/downloads/en/downloads_splash?c=us&l=en&s=gen&~mode=popup&file=195205
Vista Printer Application
http://support.dell.com/support/topics/global.aspx/support/downloads/en/downloads_splash?c=us&l=en&s=gen&~mode=popup&file=205258

Hope this works... Please rate your feedback!!! Thanks

Posted on Mar 02, 2009

  • Level 1:

    An expert who has achieved level 1.

    Corporal:

    An expert that has over 10 points.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 8 Answers

Hi, the drivers may not be supporting your Operating system or are not compatible with your OS. Check user manual for compatibility ie 32 bit or 64 bit OS, Hardware Compatibility etc. If everything is ok, than first remove the drivers from control panel if listed.
Restart your computer
Download drivers form official site
Install the updated drivers

You can also take the help of third party technical support team if still facing the drivers related problem.
http://www.printersupportcontact.com/dell-printer

Posted on Oct 12, 2015

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

I'm tryin g to scan a photo with my Dell AIO 926 Printer, connected to my Dell Inspiron 1525 laptop. But the laptop doesnt seem to be bringing up the AIO 926 printer file folder/menu, and when I request...


Did you figure this out? You should have a "Dell All-In-One Center" that was installed with the drivers for the printer. Try searching for it by pasting that phrase in the box in your "Start" button. When you locate it, drag the shortcut to your desktop or up in the top of the programs in the Start location. When you click on the Dell All-In-One Center icon, you should find some options for scanning.

Nov 12, 2010 | Dell Photo 926 All-in-One Printer

1 Answer

Deleted the whole Dell photo aio 926 program in error. Try to run the orig cd that came with printer but it won't run. How can I get it back? Went to search and came up with 'google icon' and 'folder' but...


Try reinstalling the printer using the instructions located at....

926 Photo All-In-One Printer owners thread (W7)

You'll need to disconnect the printer. Download and run the patch(printer cleanup utility) until it prompts you to restart your computer.

Restart your computer.

Install the proper drivers. You'll get the message, the printer is not connected. Connect the printer at this time.


Rick

May 21, 2010 | Dell 926 All-In-One InkJet Printer

1 Answer

Had to replace my CPU with another one. I have a Dell 926 AIO printer, but I do not have the installation CD. I need to download the installation CD and drivers. Can you guide me through this...


Greetings,

Please check the given below links.

dell.driversdown.com/dell-drivers-list/s_271_1.shtml

or

www.techspot.com/drivers/driver/file/information/8765/


Sep 21, 2009 | Dell 926 All-In-One InkJet Printer

1 Answer

Missing Dell All-In-One Center


try "http://tinyurl.com/2mttxx"....
there according to your computer select the OS then reinstall the driver for that after uninstalling the printer from the computer & after the installation the dell aio support center wil automatically be installed in the computer...

do rate my fix....i will be glad.... thanks....

Apr 25, 2009 | Dell Printers & Copiers

Not finding what you are looking for?
Dell 962 Photo All-In-One InkJet Printer Logo

Related Topics:

2,840 people viewed this question

Ask a Question

Usually answered in minutes!

Top Dell Printers & Copiers Experts

Prashant  Sharma
Prashant Sharma

Level 3 Expert

1127 Answers

Rick Johnson
Rick Johnson

Level 2 Expert

84 Answers

sunmaid

Level 1 Expert

3 Answers

Are you a Dell Printer and Copier Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...