Ok... A penny got lodged in our water pump which stripped out the top of the pump. We replaced the pump and the belt. The washer will fill up and drain no problem. But it will not spin or agitate. We took apart the gear box looking for stripped gears or broken parts, but everything looks good. We have the front panel of the machine off so we can see whats going on. When it is supposed to be agitating, the pulley with the belt will spin, but it is not dropping down to catch the little plastic guy on the end of the shaft to make it agitate. Also, when it is in spin cycle, the pulley moves up, but it is not releasing the brake. If I manually spin the bottom of the shaft, the agitator moves. If I put a lot of pressure on the brake, it will release and I can spin the tub, but it wont do it on its own. Please help! The model number is NAV2300
Many washers produced by Whirlpool® use a small, relatively inexpensive motor coupling. It's plastic and rubber and is mounted to the shaft of the motor on one side, and to the transmission on the other. Over time, the coupler wears out and fails. If this happens, you need to completely replace it.
Many washing machines have one or two belts. If a belt is broken or badly worn, you need to replace it with a genuine belt from the manufacturer. (Some washing machine belts are designed with special characteristics not found in automotive belts.)
If your washer was made by GE®, it may use a clutch for agitating the clothes. As the clutch wears out, it may prevent the washer from agitating well or at all. If the clutch is worn, you need to replace it. For this job, you probably want to hire a qualified appliance repair technician.
Many washer brands use a reversing motor. For agitation the motor runs in one direction, for spinning and draining, the other. It's possible for a motor to burn out in one direction and continue to operate in the other. If this happens, you need to replace the entire motor.
The motor or transmission drive pulley may be worn and unable to turn the drive belt. If so, replace the pulley.
The transmission could have either of these problems:
Older washers produced by Whirlpool® have a transmission with an electro-mechanical shifter. If the shifter becomes even partially defective, the unit may not agitate properly or at all.
The transmission may have a worn or broken gear, or some other internal problem.
If you suspect a transmission problem, you may have to call a qualified appliance repair technician to repair it.
The inside of the agitator--where the transmission shaft attaches--can become worn, and strip out the spline that allows the agitator to properly grip the shaft. Then the transmission shaft rotates back and forth as it should, but the agitator doesn't move properly. If this happens, you may need to replace the agitator and/or the transmission spline.
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Hello there and welcome to fixya there are several things that you will need to check first ok please verrify the following It doesn't pump or spin If it doesn't pump water out or spin, check to see if the motor is running, then proceed as follows: If the motor is running, your washer probably has a frozen pump pulley or a broken pump belt. To check the pulley, remove the pump from the washer and try to rotate the pulley manually. If it doesn't turn freely--if it's frozen or stiff--replace it. If the pump belt is broken or looks quite worn, replace it--but be sure to check the pump pulley before you change the belt. If the motor isn't running, the lid switch may be defective. If so, the washing machine can't spin and may not function at all. The switch is inside the washing machine main housing near the door frame. Often you have to raise or open the top or front of the washing machine to get to the switch. If it's defective, you need to replace it. It pumps, but doesn't spin If your washer pumps out the water but doesn't spin, check these: The lid switch may be defective. If it is, the washing machine doesn't spin. The switch is inside the washing machine main housing near the door frame. Often you have to raise or open the top or front of the washing machine to get to the switch. If it's defective, you need to replace it.
The agitator and drive gearbox are all one part and are not serviceable (sealed), if it is the gearbox the machine is possibly scrap as the part is more expensive than a new machine. Will need further investigation.
Is the spin OK (quiet) the motor rotates one way to agitate and the other way in fast to spin, the belt may be removed at the middle pulley (Below) rotated in each direction to test. try the machine without the belt and listen to motor.
i would assume that perhaps you did not wind hte belt correctly arround the legs of the pump and therefore are not putting the correct tension on hte pulley(remember to hook spring back up to tension idler?)
I took the cover off the drain pump and found a penny lodged in it. Please note this is a new drain pump and motor combo that I replaced on the machinge approx 5 months ago. The original pump is solid and you can't take it apart to clean it. If there is a piece of clothing in it, you can try to pull it out. I did this before when I had the original pump, but it never worked the same ... it made a loud humming noise when spinning. I bought the replacement piece off e-bay for about $70. It was fairly easy to install. The new pump is easy to take off and check ... it has only 4 screws. Try to drain the machine as much as possible and have several containers ready to catch the water or you will have a flood ... see note 1.
Before you do all this, check the external drain hose ( the hose from your washing machine to the drain in your wall) was clogged with a penny. The original external drain hose has a valve that keeps water from coming back into the washing machine. On an occassion one year ago, I found a penny that had lodged in the valve and kept it from draining and thus the "FL" code.
Note 1: A good way to drain your washing machine is to take a hose pipe and put it in the top of the machine and then use a manual air mattress pump (in reverse mode) on the opposite end of the hose that you put outside. After several pumps on the air mattress pump sucking the water through the hose, you will create a suction that will keep flowing until much of the water is out of your tub. Be ready with several containers to catch the rest of the water when you take the hoses off the pump.
Note 2: Check pockets well to keep things from getting into the drain system. Use a delicate wash bag (a mesh bag) to wash undergarmets, hose, hankerchiefs, and other thin items that might get sucked into the drain system.