Question about HP OfficeJet V40 All-In-One InkJet Printer

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Stuck on a initializing massg on the window

After pluging in and powering the printer a massg (initializing) comes on and don't do anything else. Its stay stock there nothing else happen after that. I can't use the printer at all. Is there a way to reset the system, I don't have the owner's manual or anything else that can guid me to a solution.

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  • eltibu13 Dec 04, 2008

    thanks for trying to help me out but it didn't work.

  • Anonymous Dec 22, 2008

    Hp office v40 does not print at all



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  • 69 Answers

Hello,

There are multiple steps to resolve this issue along with detailed graphics. Unfortunately, we cannot send graphics through Chat. To view the steps with graphics, please go to the following HP Web site:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01330821&cc=us&lc=en&dlc=en&product=60630


If the issue persists even after trying above document than it could be hardware malfunction and the All-in-One needs to be serviced.

Thank you.

Posted on Nov 30, 2008

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